Question 1

Does it actually sound human, or will my customers know it's AI?

Accepted Answer

This is the #1 question we get — and our answer is what sets us apart. We're the exclusive small business platform powered by Rime's Arcana voice technology — the same voices used by enterprise AI companies because they're virtually indistinguishable from humans. Start your free trial and hear the difference yourself.

Question 2

How does the long-term memory work? Is customer data safe?

Accepted Answer

After each call, our AI extracts key facts: the caller's name, preferences, important dates, products they're interested in, issues raised. This information is stored securely with AES-256 encryption and retrieved when they call back. You have full control: view all memories in your dashboard, delete anything you want.

Question 3

I'm not technical. How hard is setup really?

Accepted Answer

Our AI literally interviews you and builds your agent. Start your free trial, answer questions about your business (5-8 minutes), and the AI generates your custom configuration — system prompt, voice selection, calendar integration, transfer rules — everything. No prompt engineering. No coding.

Question 4

What if my AI can't answer something or the caller wants a human?

Accepted Answer

Smart transfers happen seamlessly, with full context. You configure exactly when transfers should happen — by department, by topic, by caller request. When a transfer occurs, your team gets the full conversation context so callers never repeat themselves.

Question 5

Can I connect this to my existing calendar and CRM?

Accepted Answer

Yes — we integrate with Cal.com, Calendly, GoHighLevel for calendars, Resend for email, and webhooks for Zapier, Make, or any custom endpoint. Advanced integrations via MCP protocol let you connect virtually any business system.

Question 6

What happens to my existing phone number?

Accepted Answer

Keep your number — just forward it. Set up call forwarding from your existing business line to your Answrr number (takes 30 seconds). Your customers call the same number they always have. If you ever stop using Answrr, turn off forwarding and everything goes back to normal.

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