Never Miss Another Urgent Permit Call24/7 AI Answering for Shelby County Expediters

“We were losing nearly 30% of urgent calls during lunch and after hours—especially for Subdivision Plan Reviews and Conditional Use Permit submissions. Since implementing the AI Receptionist, we’ve reduced missed calls by 95%. Last month alone, we secured 12 new projects from after-hours inquiries, including a $28,000 E911 Addressing package for a 45-lot development. The AI now handles 70% of initial client touchpoints, freeing our team to focus on code enforcement compliance and zoning strategy.”

“Our clients used to call at 9 PM with urgent questions about Zoning Regulations or Variance Requests, only to leave voicemails. Now, the AI answers instantly, books appointments with Planning & Zoning, and sends a confirmation with the correct contact number and next steps. One client scheduled a Building Inspection at 11:15 PM—something that would’ve taken two days to resolve manually. This has improved our client retention by 22% in six months.”

“The AI remembers every client and project—like a seasoned expeditor. When a contractor calls back about a pending Short and Long Range Planning submission, the AI pulls up the full history: last contact date, status of the Comprehensive Plan review, and even the exact Building Inspector who reviewed the plan. This eliminates redundant questions and reduces average call handling time by 60%. We’ve cut administrative overhead by 35% while improving client satisfaction scores.”