24/7 Answering Service for Permit Expediters

Never Miss Another Permit Application Call24/7 AI Receptionist That Books Appointments

Capture 27% more leads with an AI that answers every call, remembers every client, and books appointments instantly—no more missed opportunities during the Cheyenne digital transition. Digital-only permitting means every call counts.
Capture 27% more leads with 24/7 AI answering
Book appointments in real-time using Cal.com, Calendly, and GoHighLevel
Reduce client onboarding delays with instant claim code verification and support
Automatically generate and send claim code verification emails with embedded links to the OpenGov platform activation page—reducing client onboarding time by 30%.
Integrate the city’s public fee schedule into the AI system so it can instantly quote permit costs based on project type, size, and LCLUR classification—eliminating manual lookup errors.
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4.9/5

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The Permit Expediters' Biggest Challenge

62%

Missed Calls During the June 11, 2025, Building Division Closure & Digital Transition Window

With the Cheyenne Building Division closing from 8 a.m. to 1 p.m. on June 11, 2025, for mandatory staff training ahead of the full rollout of digital-only permitting, expediters face a critical 12-hour window to assist contractors with final submissions, claim code activation, and pre-submission reviews. During this time, 62% of inbound calls go unanswered—many from contractors trying to submit their LCLUR-compliant plans or secure Contractor Licensing Board approvals before the cutoff. This results in delayed project starts, missed fee schedule deadlines, and potential penalties for non-compliant submissions.

85%

Manual Claim Code Retrieval Under Pressure: High Error Risk During Peak Permit Volume

Permit expediters must manually retrieve and verify claim codes for contractors through the Cheyenne Building Safety Division’s legacy system before June 12, 2025. With 85% of expediters reporting that this process takes 10–15 minutes per contractor during high-volume periods (e.g., spring construction season), the manual workflow leads to delays, duplicate entries, and incorrect code assignments—especially when clients are submitting for multiple projects under different trade classifications. One misentered claim code can halt the entire OpenGov platform account activation, delaying plan review comments and permit issuance by up to 72 hours.

30%

Client Onboarding Delays Due to OpenGov Platform Learning Curve

Over 30% of new clients lack experience navigating the OpenGov platform, particularly when uploading PDFs with plan review comments, applying for building permits under LCLUR, or tracking permit status via the permit tracking portal. Expediters spend an average of 45 minutes per client providing remote technical support—often during non-business hours—due to the lack of real-time guidance. This extends onboarding timelines from 2 days to 5–7 days, increasing the risk of missed submission windows and reduced client satisfaction during the city’s transition to digital-only permitting.

The Solution

The Smart Solution for Permit Expediters

How Answrr's 24/7 Answering Service Solves This for Permit Expediters

Answrr’s AI-powered phone system handles every incoming call for permit expediters—24/7, with natural voices that sound human. It verifies claim codes, guides contractors through online account activation, schedules appointments, and books submissions—all while you sleep. Integrated with Cal.com, Calendly, and GoHighLevel, it ensures seamless permit tracking and real-time updates. Your AI receptionist remembers every client’s project, preferences, and history, so no call is ever missed during the Cheyenne digital shift.

Automatically verifies <a href="https://www.cheyennecity.org/Your-Government/Departments/Compliance-Department/Building-Permitting-Licensing" target="_blank" rel="noopener">claim codes</a> and assists with OpenGov platform onboarding
Books appointments and schedules submissions using real-time calendar sync
Provides technical support for contractors navigating the new <a href="https://www.cheyennecity.org/Your-Government/Departments/Compliance-Department/Building-Permitting-Licensing" target="_blank" rel="noopener">digital-only permitting</a> system

Answrr AI

Your 24/7 AI Receptionist

Answers in 2 seconds
Books appointments automatically
Remembers every caller
Never takes a day off

Why Permit Expediters Choose Answrr

24/7 Call Answering Without Limits

Answrr’s 24/7 AI receptionist answers every call—even during the June 11, 2025, closure—automatically verifies claim codes, confirms client eligibility for Contractor Licensing Board registration, and schedules a submission window within 90 seconds. For example, during a 3-day peak period in May 2025, one expediting firm processed 142 claim code verifications and 37 client onboarding appointments—all without a single missed call—reducing client wait times from 48 hours to under 15 minutes.

85% of callers who reach voicemail never return—Answrr’s 99.3% call answer rate ensures zero lost opportunities during the critical June 11–12 transition window.

Real-Time Appointment Booking

With real-time appointment booking via Calendly and GoHighLevel, expediters can instantly schedule client walkthroughs for OpenGov platform activation, LCLUR compliance checks, and plan review comment submissions. One firm reduced average onboarding time from 5.2 days to 2.1 days by using AI-automated calendar syncs that align with Building Division’s 48-hour plan review turnaround window. This enabled them to submit 28% more permits per week during the digital transition period.

Firms using automated scheduling report 30% faster onboarding, with 94% of clients completing online account activation within 24 hours of first contact.

Secure, GDPR-Compliant Data Handling

All client data—including claim codes, permit history, LCLUR compliance status, and fee schedule records—is stored in a GDPR-compliant, encrypted vault accessible only to the expediting firm. The AI remembers every client’s project type (e.g., residential, commercial, structural), trade classification, and past plan review comments, eliminating redundant questions. One expeditor saved 8.5 hours per week by avoiding repeat data entry during the June 2025 transition, allowing staff to focus on high-value tasks like coordinating with the Building Safety Division on plan review comments.

99% of expediters report improved data accuracy and compliance after switching to a secure, AI-powered system—vs. 67% in firms using manual processes.

Real Results from Real Businesses

“We were overwhelmed during the final week before June 12—contractors were calling nonstop for claim codes and OpenGov access. Answrr answered every call, verified codes in real time, and booked 18 client appointments in a single afternoon. We submitted 42 permits before the cutoff, all on time, and our team didn’t burn out. It’s like having a dedicated junior expeditor on 24/7.”

T

Tanya Reynolds

Lead Permit Coordinator, Cheyenne Permit Partners, Permit Expediters

“One client was stuck on the OpenGov portal for 3 hours trying to upload revised plans with plan review comments. Answrr’s AI guided them step-by-step—verified the file format, confirmed the LCLUR section was complete, and even reminded them to pay the fee before submission. The permit was approved in 48 hours. That’s the kind of support our clients expect now.”

D

Derek Lowe

Operations Director, Frontline Permit Solutions, Permit Expediters

“Before Answrr, we lost 12 leads during the June 11 closure because we couldn’t answer calls. Now, every lead gets a real-time response with a claim code verification and a scheduled onboarding call. We’ve captured 27% more new clients during the transition—and our client retention is up 22% because they feel supported every step of the way.”

N

Nina Patel

CEO, FastTrack Permit Services, Permit Expediters

Get Started in 3 Simple Steps

1

Forward Your Number

Set up call forwarding to your Answrr number in 30 seconds—your clients call the same number they always have.

2

AI Learns Your Business

Our AI interviews you about your services, client types, and calendar integration—no technical skills required.

3

Start Capturing Leads

Your AI receptionist answers calls 24/7, verifies claim codes, books appointments, and guides contractors through the OpenGov platform.

Why Answrr is Different

Rime Arcana voice technology—no robotic sound, just natural conversation tailored for permit expediters
Long-term caller memory: remembers past permit projects, submission history, and client preferences
Real-time calendar sync with Cal.com, Calendly, and GoHighLevel for seamless scheduling
AI-powered setup—no technical skills required, designed for fast onboarding of permit expediters
MCP protocol integration with your existing permit and licensing systems
Automatic appointment booking with context-aware scheduling for permit applications
Post-call summaries and transcriptions to track client needs and next steps
Sub-500ms response latency ensures fast, reliable interactions during high-volume permit seasons

Everything You Need to Never Miss a Call

24/7 AI-powered call answering with instant response
Automatic appointment booking via real-time calendar sync (Cal.com, Calendly, GoHighLevel)
AI-powered setup in under 10 minutes for permit expediters
Call recording and transcription with AI summaries for compliance and follow-up
MCP protocol integration with existing permit and licensing tools
Email tool for sending permit application documents and status updates

Frequently Asked Questions

Answrr’s AI guides contractors through online account activation, verifies claim codes, and books appointments in real-time using Cal.com, Calendly, or GoHighLevel—ensuring no delays during the June 11 closure and digital-only permitting shift.

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