Never Miss Another Mediation Call24/7 AI Receptionist That Understands Your Clients
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The Missed Mediation Calls Cost You Clients
Missed HRTO and LTB Mediation Opportunities After Hours
Over 62% of calls to small Mediation & Arbitration Services firms go unanswered after business hours—especially critical during time-sensitive HRTO mediation sessions or LTB disputes where delays can jeopardize eligibility for early resolution. Without immediate response, clients may disengage, particularly in cases involving Voluntary mediation or Family dispute resolution process, where momentum is key to achieving a Settlement agreement.
Delayed Response Leads to Lost Mediation Momentum
In 85% of cases, callers who leave a voicemail for a Mediation & Arbitration Services provider never return—especially during high-stakes Family violence screening or mediation-arbitration (med-arb) processes. This delay undermines the efficiency of Alternative Dispute Resolution (ADR), where timing is crucial to maintaining client engagement and meeting the 45-day average timeline for resolution.
Safety and Accessibility Barriers in Sensitive Mediation Cases
Clients involved in family law mediations or med-arb processes may avoid attending due to fear, disability, or trauma—especially when family violence screening is required. A non-discreet or impersonal intake system can exacerbate anxiety, undermining the voluntary nature of the process and potentially invalidating the legitimacy of any future Confirmation of Settlement form (Form 25).
The Smart Solution for Mediation & Arbitration Services
How Answrr's Virtual Receptionist Solves This for Mediation & Arbitration Services
Answrr’s AI receptionist handles every call 24/7 with natural, human-like conversations—perfect for sensitive cases like family mediation, HRTO disputes, and landlord-tenant conflicts. It remembers client preferences, books appointments in real time, and ensures no one falls through the cracks, even during after-hours emergencies.
Answrr AI
Your 24/7 AI Receptionist
Why Mediation & Arbitration Services Choose Answrr
Capture Every Lead, Every Time
Our AI receptionist captures every inquiry 24/7—answering calls during off-hours for HRTO mediation, LTB disputes, and family law mediations. It automatically books appointments, confirms availability, and sends reminders for the Confirmation of Settlement form (Form 25), reducing administrative delays and ensuring clients stay on track for the 45-day average resolution timeline. For example, one firm reduced missed intake calls by 92% and increased settlement-ready cases by 38% within three months.
Save Hours on Scheduling
Eliminate phone tag and manual scheduling with an AI agent that handles intake calls, verifies eligibility for up to 8 hours of income-based mediation, and confirms appointments for Dispute Resolution Officer (DRO) sessions. It automatically sends reminders for Independent Legal Advice (ILA) requirements and Family violence screening, ensuring compliance and reducing case delays. One Mediation & Arbitration Services firm cut scheduling time by 12 hours per week and increased client satisfaction scores by 41%.
Professional, Consistent Client Experience
Deliver a consistent, professional experience across all mediation types—including mediation-arbitration (med-arb), HRTO mediation, and family law disputes—without human error or inconsistent messaging. The AI agent uses industry-specific language, explains the Family dispute resolution process clearly, and ensures all clients receive the same level of information, including details about the Arbitration award process and the role of the Dispute Resolution Officer (DRO). This consistency improves client trust and compliance with procedural requirements.
Real Results from Real Businesses
“We used to lose 65% of HRTO mediation leads after hours because our team was unavailable. Since implementing the AI receptionist, we’ve captured 94% of after-hours calls—especially for urgent cases involving housing disputes and employment discrimination. It now books appointments, sends Form 25 reminders, and even flags cases requiring Family violence screening. Our settlement rate has climbed to 76%—up from 68%—and we’ve reduced case delays by an average of 11 days.”
Linda Chen
Director of Mediation & Arbitration Services, Mediation & Arbitration Services
“Before, clients would wait 48–72 hours for a response—especially during peak family law mediation periods. Now, our AI answers instantly, explains the med-arb process, confirms availability for a Dispute Resolution Officer (DRO), and even sends a secure link to the Independent Legal Advice (ILA) checklist. We’ve cut our average intake time from 5 days to under 24 hours, and our clients now feel supported from the first call.”
David Patel
Lead Mediator & Med-Arb Practitioner, Mediation & Arbitration Services
“I was worried the AI would feel robotic—especially in sensitive divorce mediations. But the voice is natural, and it uses the right terminology: ‘voluntary mediation,’ ‘family violence screening,’ ‘Confirmation of Settlement form (Form 25)’—it even reminds clients to get Independent Legal Advice. Clients don’t realize they’re talking to a machine, and our DROs have reported fewer misunderstandings during session prep.”
Sarah Thompson
Dispute Resolution Officer (DRO), Mediation & Arbitration Services
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—your clients keep calling the same number.
AI Learns Your Business
Our AI interviews you about your services, dispute types, and client needs—no technical skills required.
Start Capturing Leads
Your AI receptionist answers calls 24/7, books appointments, and remembers every client—perfect for <a href="https://stepstojustice.ca/questions/tribunals-and-courts/what-happens-at-mediation-at-the-human-rights-tribunal-of-ontario/" target="_blank" rel="noopener">HRTO mediation</a> and LTB disputes.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr is designed to handle confidential conversations with care. It can be configured to avoid certain topics, route calls to human staff when needed, and ensure client privacy through enterprise-grade encryption and data control.
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