Never Miss Another Mediation Call24/7 AI Receptionist That Understands Your Clients

“We lost three early resolution cases last quarter because clients called after hours and couldn’t reach anyone. Since implementing the AI Voice Agent, we’ve captured every lead—even those calling at 11 PM after a court hearing. One client used the AI to schedule a free 2-hour mediation session within 90 minutes of calling. They signed the Confirmation of Settlement form (Form 25) just 12 days later. That’s a 60% faster turnaround than our previous average. The AI even reminds clients to get Independent Legal Advice (ILA) before signing—something we used to forget to do.”

“I was skeptical about AI handling sensitive family arbitration cases—especially when it comes to emotional disclosures. But the Rime Arcana voice is so natural, and the AI remembers past concerns like child safety and financial disclosure timelines. In one case, the AI detected that the client had previously disclosed domestic violence during intake. It automatically flagged the case for a DRO review and delayed scheduling until a safety plan was in place. This prevented a potentially dangerous session. The client later said, 'I felt heard, even though it was an AI.' That’s the power of intelligent ADR.”

“We used to spend 4–5 hours per week coordinating Mediation-Arbitration sessions between parties with conflicting schedules. Now, the AI handles it all—checking availability, sending calendar invites, and even sending reminders with pre-session prep materials. In a recent case involving a contested Family Arbitration Award, we scheduled the first session in under 4 hours. The parties reached a Settlement Agreement in 28 days—17 days under the 45-day Early Resolution benchmark. Our admin team saved 12 hours per month, and our client satisfaction score rose to 96%.”