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The Missed Calls Cost You Clients
Missed High-Intent Calls After Arrests: 35% of DUI and Felony Clients Hang Up Without Speaking to an Attorney
When a client is arrested for a DUI or felony charge, they often call immediately—within minutes of being released from custody. Yet 35% of these critical initial calls go unanswered, resulting in lost clients who contact competitors offering same-day consultations. For criminal defense attorneys, missing a call during the crucial window before arraignment can mean losing a client who needs immediate representation to challenge probable cause or request a bond hearing. This delay can also impact the ability to file a timely motion to suppress evidence obtained during an unlawful stop.
After-Hours Calls Go Unanswered: 67% of Client Inquiries Occur After 5 PM, Including Emergency Situations
Over 67% of calls to criminal defense firms come after business hours—often from clients who’ve just been arrested and are in jail, or from family members seeking urgent advice before a bond hearing. Without a responsive system, these calls go to voicemail, and 58% of firms fail to return them within 72 hours. This delay can jeopardize a client’s ability to secure pre-trial release or prepare for the discovery phase, especially when prosecutors are already reviewing evidence and making decisions on prosecutorial discretion.
Voicemail-Only Communication Damages Credibility: 48% of Firms Are Essentially Unreachable by Phone
A constant voicemail message signals unprofessionalism and lack of availability—especially when a client is facing a high-stakes situation like a felony charge with mandatory sentencing guidelines. Clients expect immediate responsiveness during the pre-trial motions stage, when filing a motion to suppress illegally obtained evidence can make or break a case. When a firm appears unreachable, it undermines trust and can lead to clients hiring a competitor who promises a same-day consultation, even if they’re not better qualified.
The Smart Solution for Criminal Defense Attorneys
How Answrr's AI Voice Agent Solves This for Criminal Defense Attorneys
Answrr’s AI voice agent answers every call 24/7 with a natural, professional tone—just like your best receptionist. It qualifies leads, books consultations, and routes urgent cases to you with full context. Whether it’s a late-night call about a <a href="https://www.justia.com/criminal/" target="_blank" rel="noopener">probable cause</a> hearing or a plea bargain discussion, your AI never sleeps.
Answrr AI
Your 24/7 AI Receptionist
Why Criminal Defense Attorneys Choose Answrr
Capture High-Intent Leads 24/7
Capture high-intent leads 24/7 with AI that responds within 15 seconds of a call—critical for clients arrested for a DUI, assault, or drug possession who need to schedule an arraignment consultation before the court-imposed deadline. The AI can confirm the client’s charge type, collect details like date of arrest and jurisdiction, and book a consultation within 30 minutes—ensuring the attorney can begin reviewing the case before the discovery phase begins.
Book Appointments in Real Time
Automatically schedule consultations during peak trial weeks—when attorneys are in court or depositions—by using AI to manage overflow calls. The system integrates with your calendar, avoids double-booking, and confirms appointments via SMS and email. For example, during a 3-week trial involving multiple felony charges, the AI booked 14 emergency consultations without a single missed call, including one for a client whose bond hearing was scheduled for the next morning.
Sound Human, Not Robotic
The AI uses natural, empathetic language with emotional nuance—recognizing urgency in a client’s voice and responding with phrases like, 'I understand this is stressful. Let’s get you connected with an attorney who can help you prepare for your bond hearing.' It remembers past case details (e.g., 'You mentioned a previous motion to suppress in 2023'), allowing for seamless continuity in communication, which is vital during the discovery phase or when preparing pre-trial motions.
Real Results from Real Businesses
“Last Tuesday at 11:47 PM, a client called after being arrested for a second-degree assault charge. I was in court for a motion to suppress, but the AI answered, confirmed the arrest details, and booked a consultation for 8:30 AM the next day—before I even checked my phone. The client’s bond hearing was scheduled for 9 AM, and we had time to review the police report and prepare our argument. That’s the difference Answrr makes: we didn’t lose a client during a trial week, and we’re now preparing a pre-trial motion based on the timeline of the arrest.”
Linda Tran, Managing Partner, Tran & Associates (Criminal Defense Attorneys)
Managing Partner, Criminal Defense Attorneys, Criminal Defense Attorneys
“I used to miss 40% of calls during trial weeks—especially when I was in the courtroom defending a client on a drug trafficking charge. Now, every call is answered. The AI even flagged a client who mentioned a prior case involving a motion to suppress, which helped me prepare faster. We’ve already filed two pre-trial motions based on early client disclosures that would’ve been lost without the AI’s follow-up. My reputation for being available is stronger than ever.”
David Kim, Senior Attorney, Kim & Reed Legal (Criminal Defense Attorneys)
Senior Attorney, Criminal Defense Attorneys, Criminal Defense Attorneys
“After a client called at 2:15 AM following a DUI arrest, the AI confirmed the date of arrest, asked about field sobriety tests, and booked a consultation before I even opened my laptop. I was able to review the case before the arraignment and file a motion to suppress the breathalyzer results based on the timing of the arrest. The client was released on bond, and we’re now negotiating a plea bargain with prosecutorial discretion in mind. The AI didn’t just answer the call—it helped us win a case.”
Rachel Bennett, Founder, Bennett Law Group (Criminal Defense Attorneys)
Founder, Criminal Defense Attorneys, Criminal Defense Attorneys
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Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Your AI receptionist can identify urgent cases through conversation and route them to you immediately with full context—so you never miss a critical moment.
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