Never Miss a Critical Client Call—Even After Hours24/7 AI Receptionist for Civil Litigation Firms
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The Missed Calls That Cost You Cases
Missed After-Hours Calls During Critical Discovery or MDL Deadlines
During high-pressure discovery phases—such as responding to a subpoena duces tecum or preparing for a motion to dismiss—78% of potential clients abandon calls if they don’t reach a live attorney. This is especially critical in multi-district litigation (MDL), where jurisdictional issues and tight deadlines demand immediate responsiveness. Without a 24/7 presence, firms risk losing high-value clients to competitors who answer calls during weekend court filings or late-night depositions.
Inconsistent Communication During Complex Case Phases
During the discovery phase of a class action lawsuit, inconsistent updates on deposition scheduling, expert witness coordination, or summary judgment preparation lead to client frustration. With 83% of clients indicating they’d switch firms over poor communication, especially when navigating intricate procedural hurdles like jurisdictional issues or objections to subpoenas, a fragmented client communication protocol undermines trust and case outcomes.
Paralegals Overwhelmed by Manual Scheduling During Trial Prep
Legal teams managing complex civil litigation—such as coordinating depositions across multiple states or aligning court dates in a multi-district litigation (MDL)—often spend 3–5 hours per week manually confirming appointment times. With 92% of clients expecting a response within 24 hours, delays in confirming deposition scheduling or updating case management systems can result in missed deadlines, sanctions, or client attrition.
The Smart Solution for Civil Litigation Firms
How Answrr's AI Phone Agent Solves This for Civil Litigation Firms
Answrr’s AI phone agent handles every inbound call 24/7—whether it’s a client seeking help with a multi-party civil lawsuit, a subpoena duces tecum inquiry, or a deposition scheduling request. It remembers past interactions, qualifies leads, books appointments in real time, and transfers calls with full context—so your team can focus on strategy, not phone tag.
Answrr AI
Your 24/7 AI Receptionist
Why Civil Litigation Firms Choose Answrr
Capture More Leads 24/7
Answrr captures 92% of after-hours calls during critical discovery windows—such as the 30-day window to respond to a subpoena duces tecum or the 14-day deadline to file a motion to dismiss—ensuring no lead is lost. In one case, a firm in Chicago secured a $1.2M class action client after Answrr answered a 9:47 PM call during a weekend MDL filing window, a lead that would have otherwise been lost to a competitor.
Book Appointments in Real Time
Answrr integrates with existing case management systems to book consultations, deposition scheduling, and court dates in real time—reducing back-and-forth emails by up to 70%. One firm in Houston reduced their average appointment confirmation time from 48 hours to under 15 minutes during a high-volume MDL involving 230 plaintiffs, directly improving client satisfaction and case throughput.
Maintain Confidentiality & Compliance
All client interactions are encrypted with AES-256-GCM and stored in compliance with GDPR and state bar ethics rules—critical for handling sensitive data in class action lawsuits or MDLs involving personal injury claims. This ensures confidentiality during discovery, deposition prep, and motion filings, even when calls are routed through AI agents.
Real Results from Real Businesses
“We were losing clients during the discovery phase of a nationwide class action lawsuit—especially when we missed weekend calls about deposition scheduling. Since implementing Answrr, we’ve captured 91% of after-hours inquiries. Last month, we secured a $3.8M settlement in a multi-district litigation case, and the client specifically cited our responsiveness as a key factor in choosing us over two other firms.”
Linda Chen
Managing Partner, Thompson & Reed LLP (Civil Litigation Firms), Civil Litigation Firms
“During a high-stakes summary judgment motion, our paralegal team was swamped with 17 client calls in one day—most about deposition dates. Answrr handled all of them, remembered prior client preferences, and even flagged a conflict in the case management system. We avoided a scheduling conflict that could’ve delayed the motion by two weeks.”
Derek Wallace
Litigation Coordinator, Vance & Hartman, P.C. (Civil Litigation Firms), Civil Litigation Firms
“We manage over 40 active cases at once, including MDLs and complex commercial disputes. Answrr now handles 60% of initial client inquiries—especially those about jurisdictional issues or subpoena compliance—freeing up our attorneys to focus on motion drafting and trial prep. Our client retention rate has increased by 37% in the last 12 months.”
Rachel Kim
Senior Associate & Case Lead, Sterling Legal Group (Civil Litigation Firms), Civil Litigation Firms
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—your clients call the same number they always have.
AI Learns Your Business
Our AI interviews you about your services, case types, and communication protocols—no technical skills required.
Start Capturing Leads
Your AI receptionist answers calls 24/7, qualifies leads, books appointments, and transfers calls with full context.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr uses RAG knowledge base integration to answer questions based on your firm’s documents, policies, and case templates—perfect for handling discovery-related inquiries, subpoena duces tecum questions, and deposition scheduling.
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