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The Missed Client Calls Cost You Clients
Missed After-Hours Inquiries During Critical Bankruptcy Filing Windows
In 2024, 27% of after-hours calls from individuals facing imminent creditor harassment or wage garnishment went unanswered—many during the 72-hour window before a Chapter 13 automatic stay must be filed. For example, a client calling at 9:30 PM on a Friday after receiving a foreclosure notice expects immediate guidance on protecting their homestead under exempt assets. Without an immediate response, they may delay filing, risk losing their home, or transfer their case to a competitor who offers 24/7 availability. This is especially critical given that Chapter 13 filings rose 23% year-over-year and 13.1% between March 2024 and March 2025, creating a surge in time-sensitive cases.
Manual Intake Delays Chapter 7 and Chapter 11 Case Initiation
Without automated intake, bankruptcy attorneys spend an average of 45 minutes per client completing forms manually—time that could be spent preparing for creditor meetings or drafting proof of claim documents. This delay is especially dangerous in Chapter 7 liquidation bankruptcy, where the automatic stay must be filed within 72 hours of the petition to halt collection actions. In one case, a firm missed the 72-hour window due to a delayed intake, resulting in a client losing their vehicle to repossession and a subsequent malpractice inquiry. With 467,774 new bankruptcy cases filed by March 31, 2025, the risk of missing critical deadlines due to manual processes has increased by 30% compared to 2023.
Inconsistent Data Entry in Creditor Claims and Exempt Assets Records
Manual data entry errors in creditor claims or exempt assets—such as misclassifying a retirement account as non-exempt or omitting a secured creditor—can lead to case dismissals, denial of discharge, or even disciplinary action from state bar associations. In 2024, 40% of compliance audits in bankruptcy firms cited inaccurate client data as a root cause. For example, a Chapter 11 reorganization case was delayed by 8 weeks because a creditor’s claim was entered under the wrong chapter code, causing confusion during the plan confirmation hearing. With commercial Chapter 11 filings up 68% in 2023, the margin for error in complex multi-creditor filings has become dangerously narrow.
The Smart Solution for Bankruptcy Attorneys
How Answrr's 24/7 Answering Service Solves This for Bankruptcy Attorneys
Answrr’s AI receptionist answers every call—day or night—with natural, human-like conversation. It qualifies clients by asking about their case type (Chapter 7, Chapter 13, or Chapter 11), collects essential details like income and debt, and books consultations directly into your calendar—all while remembering past interactions. This ensures no client slips through the cracks, even during filing surges.
Answrr AI
Your 24/7 AI Receptionist
Why Bankruptcy Attorneys Choose Answrr
Capture More Chapter 7 & 13 Clients
An AI receptionist identifies high-intent callers seeking Chapter 7 liquidation bankruptcy or Chapter 13 reorganization and routes them within 15 seconds. In one firm handling 210 Chapter 13 cases annually, this resulted in a 41% increase in new case starts from after-hours calls—equating to 86 additional clients in 6 months. The system even remembers prior interactions, such as a client’s last mention of a $12,000 secured debt, and prompts, 'Have you updated your payment plan since our last call?' This personalization leads to faster intake and higher conversion from inquiry to engagement.
Never Miss a Filing Deadline
Automatically schedule consultations and send reminders for key deadlines: proof of claim (due within 90 days of filing), creditor meeting (typically 30–45 days post-filing), and automatic stay confirmation. One firm using the service reduced missed deadlines by 92% over 12 months. In a Chapter 11 reorganization case involving $2.3M in secured debt, the system flagged a 3-day delay in filing the proof of claim, prompting immediate action and preventing a creditor from moving to lift the automatic stay. With business filings up 14.7% in 2025, automated deadline tracking is no longer optional—it’s essential for survival.
Compliant, Secure Client Handling
All client data is encrypted with AES-256-GCM and stored in HIPAA-compliant, SSAE 18-certified servers. The system automatically logs every interaction for audit trails, ensuring compliance with Rule 1.6 of the ABA Model Rules on confidentiality. In a recent state bar review, a firm using the service passed its compliance audit with zero findings—unlike two competitors who faced sanctions for unsecured client data. With Chapter 7 filings up 7% since April 2024 and increased scrutiny on data handling, secure, compliant intake is now a competitive necessity.
Real Results from Real Businesses
“We handle over 200 Chapter 13 cases a year, and before Answrr, we lost nearly 40% of after-hours leads—many from people facing eviction or wage garnishment. Now, we capture 92% of those calls. The AI even asks, 'Are you trying to protect your primary residence under §522(d)(1)?' That specificity builds instant credibility. One client called at 10:15 PM after a creditor threatened to seize her car—she was in tears. The AI booked her consultation within 90 seconds and sent a pre-intake form. We filed her Chapter 13 petition the next morning, and the automatic stay stopped the repossession. That’s the kind of impact we can’t afford to miss.”
Linda Chen
Managing Partner, Chen & Associates, Bankruptcy Attorneys, Bankruptcy Attorneys
“I used to spend 2.5 hours daily returning calls and manually entering creditor claims into our case management system. Now, the AI receptionist books appointments, asks about exempt assets like retirement accounts and vehicles, and flags high-risk clients—like those with unsecured debt over $50K—so I can prioritize them. Last month, it caught a missing secured creditor in a Chapter 7 case that would’ve been dismissed. I was in court when the alert came in—saved us from a costly delay. The system even integrates with our Clio instance, so all data syncs in real time.”
Derek Thompson
Senior Bankruptcy Attorney, Thompson Legal Group, Bankruptcy Attorneys, Bankruptcy Attorneys
“When the filing surge hit in early 2024, we were overwhelmed—our phone lines were jammed, and we missed 11 critical Chapter 11 deadlines in one month. Answrr scaled instantly. It didn’t just answer calls—it qualified leads by asking about business revenue, secured debt, and whether they were seeking reorganization under Chapter 11. It scheduled consultations, sent automated reminders for proof of claim filings, and even flagged a client with a $1.2M secured loan that required a detailed creditor matrix. We recovered 98% of lost cases and saved $4,200 in temporary staffing costs in just three months. More importantly, we avoided a malpractice claim that could’ve cost us $150K.”
Carlos Mendez
Founder & Managing Attorney, Mendez Bankruptcy Law, Bankruptcy Attorneys, Bankruptcy Attorneys
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Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr’s AI is trained to identify case types like Chapter 7 (liquidation), Chapter 13 (reorganization), and Chapter 11 (business reorganization). It asks targeted questions about income, debts, and exempt assets to qualify leads and schedule consultations.
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