Never Miss a Critical Medical Malpractice Case Call24/7 AI Receptionist That Books Appointments

“We had a 3 a.m. call from a woman whose husband died during a routine appendectomy due to a missed bowel perforation. The hospital’s internal review admitted the error, but we didn’t answer. She left a message. The next day, she called a competitor who booked her within 90 minutes. We lost that case—and the $800,000 settlement. After implementing the AI agent, we captured a similar case just two weeks later. The AI confirmed the statute of limitations was still open, scheduled a consultation with our lead trauma malpractice attorney, and initiated a medical record review within 24 hours. That case settled for $1.1 million. We now treat every call as a potential nuclear verdict.”

“Before the AI, our intake team was drowning. We were losing 18% of leads because of after-hours voicemails. One patient called at 1:30 a.m. after her daughter’s sepsis was misdiagnosed as a viral infection. She was desperate. We didn’t answer. She later told us she thought no one cared. Now, our AI answers instantly, asks about the timeline, hospital, and whether imaging was reviewed, and books a consultation with our pediatric malpractice specialist. In the last 90 days, we’ve converted 14 previously lost leads into active cases—three of which are now in discovery. That’s over $2.3 million in potential recoverable damages.”

“The AI remembers every detail—like a patient’s misdiagnosis timeline, the hospital’s infection rate, or whether the ER physician documented the patient’s altered mental status. When a client called back after 3 days, the AI said, 'I remember you called about the delayed stroke diagnosis at St. Luke’s on June 12. Your MRI was read as normal, but the neurologist’s notes show you had a 30% blockage.' That level of personalization built instant credibility. We’ve seen a 40% increase in case conversion rates since implementing it. It’s not just efficient—it’s strategic.”