Never Miss a Critical Case Call—Even After Hours24/7 AI Receptionist for Medical Malpractice Lawyers

“We lost three major cases last year because we weren’t answering calls after 6 PM. One was a spinal cord injury case from a delayed diagnosis of cauda equina syndrome—our client waited 72 hours before reaching us. The statute of limitations was closing, and we couldn’t secure the expert witness in time. Since implementing Answrr, we’ve captured 12 high-value leads after hours, including a $1.2M settlement case involving a surgical error during a laparoscopic procedure. Our intake conversion rate has increased by 37%.”

“The AI handles nuanced questions about preponderance of evidence and causation with precision. A caller asked, ‘Can I sue if my doctor didn’t explain the risks of the procedure?’ The AI recognized this as an informed consent issue and flagged it for immediate review. We secured the case within 48 hours and later settled for $410,000. The AI even asks about the timeline of events, which helps us assess whether the statute of limitations is still active—critical for cases involving delayed discovery.”

“Before Answrr, our intake team spent 15 hours a week filtering out non-qualified calls—people who just wanted to vent or had no legal standing. Now, the AI asks targeted questions: ‘Was there a documented standard of care breach?’ ‘Did the injury result in permanent damage?’ Only cases with strong causation and damages are routed to our attorneys. We’ve reduced intake time by 60% and increased the number of cases we can pursue by 40%—all while maintaining compliance and client trust.”