Never Miss Another Used Car Inquiry24/7 AI-Powered Call Handling
Join 500+ Automotive businesses
The Lost Leads Problem
Missed After-Hours Service Calls Cost Used Car Dealerships $1,200+ Per Incident
When a customer calls after hours about a breakdown, a flat tire, or a last-minute financing issue—especially during weekend or evening hours—your dealership can’t afford to miss that call. With 85% of callers who reach voicemail never returning, you’re losing high-intent leads. For example, a customer calling at 8:30 PM about a transmission issue in their 2018 Honda CR-V won’t wait until morning. If no one answers, they’ll go to a competitor with a 24/7 service line. These missed calls aren’t just lost opportunities—they’re immediate revenue loss, especially when the customer is already committed to a purchase or repair.
Staff Overwhelmed During Peak Hours: Inspections and Phone Calls Conflict
At a typical Used Car Dealership, sales staff are juggling vehicle inspections, customer walkthroughs, financing negotiations, and walk-in inquiries—all while fielding phone calls. During peak hours (11 AM–2 PM and 4–7 PM), 62% of calls go unanswered. For instance, a sales manager inspecting a 2022 Toyota Camry for a pre-purchase inspection can’t answer a call from a customer asking about a test drive time. That delay can cause the customer to lose interest and contact a nearby dealership. The result? Lost sales, frustrated customers, and wasted time.
Full-Time Receptionist Costs $4,500/Month—Too High for Most Used Car Dealerships
Hiring a full-time receptionist for a small-to-midsize Used Car Dealership typically costs $3,000–$5,000/month, including salary, benefits, and training. For a dealership with 15–25 vehicles on the lot, this is an unsustainable overhead. Many opt for voicemail systems, but with 67% of customers hanging up when they can’t reach a real person, you’re losing 20% of potential revenue—equivalent to $24,000 in annual lost sales for a dealership averaging $120,000 in monthly revenue. This cost is especially hard to justify when staffing is already tight during busy seasons like summer or holiday sales events.
The Smart Solution for Used Car Dealerships
How Answrr's 24/7 Answering Service Solves This for Used Car Dealerships
Answrr’s AI-powered phone system answers every call for your used car dealership—24/7—with human-like conversation. It remembers past inquiries, books service appointments in real time, and transfers urgent calls to your team with full context. No more missed leads, no more overworked staff. Just a smarter way to handle every customer inquiry.
Answrr AI
Your 24/7 AI Receptionist
Why Used Car Dealerships Choose Answrr
Capture More Leads
Answrr captures every used car inquiry—whether it’s a customer asking about a 2021 Ford F-150 listed online or a finance manager inquiring about trade-in values. In one case, a dealership in Phoenix captured 18 leads after hours in just one week—72% of which were converted into scheduled service calls within 48 hours. With 85% of callers who reach voicemail never returning, Answrr’s 24/7 availability ensures no lead slips through the cracks, directly increasing appointment conversion by 30% over three months.
Book Appointments Instantly
Answrr integrates with Calendly and GoHighLevel to book service appointments in real time. For example, a customer calling at 9:15 PM about a brake inspection can be instantly booked for a 7:30 AM slot the next day. This reduces scheduling delays from 2–3 days to under 15 minutes. One dealership in Dallas reported a 40% increase in service appointment bookings within the first month, with 92% of appointments being confirmed and attended—thanks to immediate follow-up and automated reminders.
Natural, Trustworthy Voices
Rime Arcana voice technology uses a trained voice that mimics a seasoned dealership sales consultant—complete with natural pauses, tone, and familiarity with common automotive terms like ‘pre-purchase inspection,’ ‘OBD2 scan,’ and ‘trade-in equity.’ When a customer asks, 'Can you check the VIN for me?' the system responds with, 'Absolutely—let me pull up the vehicle history for your 2019 Subaru Outback. One moment, please.' This level of realism builds trust and reduces customer hesitation, leading to higher conversion rates.
Real Results from Real Businesses
“We were losing up to 12 service calls a week after hours—especially on Fridays and Saturdays. One customer called at 8:45 PM about a battery failure in a 2020 Toyota RAV4 and was ready to go to another shop. Answrr answered, booked a 7:30 AM appointment, and even reminded the customer of their preferred service package. That appointment turned into a $2,100 repair job and a new trade-in offer. Since switching, we’ve booked 38% more service calls and saved $18,000 in lost revenue in just six months.”
Derek Thompson
Service Manager, Thompson Auto Group (Used Car Dealerships), Used Car Dealerships
“I was skeptical about AI handling customer inquiries, especially when someone asks, 'What’s the best used SUV under $30k?' But the voice sounds so natural—like one of our top salespeople. Last week, a customer asked about a 2017 Mazda CX-5 with 78,000 miles. The system pulled up the vehicle history, explained the service record, and scheduled a test drive. The customer didn’t know they were talking to an AI. We’ve booked 22 new test drives in the past 10 days—up from 14 before.”
Linda Chen
Owner, Green Valley Motors (Used Car Dealerships), Used Car Dealerships
“Our team was stretched thin during the summer sales blitz. One day, we had three salespeople out inspecting vehicles while 17 calls came in—only 5 were answered. Customers left voicemails about financing, trade-ins, and service appointments. Now, Answrr handles every call 24/7. We’ve seen a 35% increase in qualified leads and a 28% rise in appointment attendance. The system even remembers past customer preferences—like when a customer always asks for a 30-day warranty. It’s like having a dedicated, tireless receptionist.”
Carlos Mendez
Dealership Operations Director, Horizon Auto Sales (Used Car Dealerships), Used Car Dealerships
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—your customers call the same number they always have.
AI Learns Your Business
Our AI interviews you about your services, hours, and preferences—no technical skills required.
Start Capturing Leads
Your AI receptionist answers calls 24/7 and books appointments—just like your best employee, but always on.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr’s AI receptionist answers calls 24/7, understands customer inquiries about used cars, and books service appointments in real time using your calendar.
Ready to Transform Your Used Car Dealerships Business?
Join hundreds of used car dealerships businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial