Never Miss Another Collision Repair Call24/7 AI Receptionist That Books Appointments
Join 500+ Automotive businesses
The Missed Calls That Cost You Repairs
Missed Insurance Adjuster Calls During Critical Claim Windows – Losing 65% of Leads
During peak accident seasons, insurance adjusters frequently call auto body shops within 2–4 hours of a claim being filed to schedule a collision damage assessment. If your shop misses these calls—especially during lunch breaks or after-hours—adjusters often move on to competitors who can respond immediately. With 65% of auto body shop leads lost due to unanswered calls, this gap directly impacts your ability to secure high-value structural repair and paint matching jobs. For example, a missed call from State Farm or Allstate during a pre-claim estimate window can result in a $5,000+ repair being lost to a shop with faster response times.
Staff Overloaded During Peak Repair Hours – Delaying Customer Communication
During high-volume periods—such as after major weather events or holiday crashes—your technicians are often deep into frame alignment, bumper replacement, or the multi-day refinish process. With an average repair timeline of 14–21 days, your front desk team is overwhelmed fielding calls about repair status, paint matching updates, or scheduling follow-ups. When staff can’t answer calls, 43% of customers abandon their repair journey, especially if they’re waiting for a structural repair update or a quote for paintless dent repair (PDR). This not only damages trust but also increases the risk of negative online reviews.
Delayed Follow-Ups After Pre-Claim Estimates – Missing 31% of Customer Engagement Opportunities
After providing a free pre-claim estimate, 69% of customers expect a follow-up within 24 hours to confirm next steps—especially if they’re coordinating with their insurance provider. Without automated reminders, shops miss critical touchpoints: customers forget to schedule a collision damage assessment, delay insurance claim coordination, or assume the shop isn’t interested. With only 31% of auto body shops using automated appointment reminders, this gap leads to lost trust and reduced conversion rates. For example, a customer who received a PDR quote for a $750 dent but didn’t get a follow-up may choose a competitor with a faster follow-up system.
The Smart Solution for Collision Repair / Auto Body Shops
How Answrr's AI Receptionist Solves This for Collision Repair / Auto Body Shops
Answrr’s AI receptionist answers every call 24/7—handling pre-claim estimates, scheduling dent repair or bumper replacement, coordinating with insurance partners, and booking structural repairs. It remembers past projects, preferences, and concerns, so customers don’t repeat themselves. With real-time calendar sync and AI-powered setup, your team focuses on repairs, not phone tag.
Answrr AI
Your 24/7 AI Receptionist
Why Collision Repair / Auto Body Shops Choose Answrr
Capture More Repair Appointments
Capture 85% of after-hours callers—including insurance adjusters, accident victims, and customers needing urgent frame repair or paint matching—by having your AI receptionist answer within 15 seconds. For example, a customer calling at 8:30 PM after a fender bender can receive a free pre-claim estimate, schedule a same-day bumper replacement, and get a confirmation email with their body shop warranty details—all without waiting for a human agent. This reduces lead loss from 65% to under 10% and increases repair bookings by 40% during off-peak hours.
Automate Appointment Scheduling
Automatically sync with Calendly and GoHighLevel to book same-day emergency repair slots for structural repair, paintless dent repair (PDR), or collision damage assessment. For instance, when a customer calls at 10:00 AM after a rear-end collision, the AI can instantly check availability, confirm a 1:00 PM appointment for frame alignment, and send a digital reminder with their insurance claim coordination checklist. This reduces manual scheduling time by 70% and increases same-day booking rates by 57%, especially during accident season.
Never Lose a Lead to a Competitor
Never lose a lead to a competitor—especially during after-hours or lunch breaks—by having your AI receptionist handle urgent requests for paint matching, body shop warranty inquiries, or emergency structural repair. For example, a customer calling at 6:00 PM after a hit-and-run can be guided through a pre-claim estimate, receive a digital copy of their repair timeline, and be scheduled for a 9:00 AM appointment the next day. This ensures you win high-value jobs that competitors lose due to slow response times.
Real Results from Real Businesses
“Before Answrr, we lost nearly 30% of our leads during accident season because our team was in the shop. Now, our AI answers every call—especially from State Farm and Progressive adjusters—within 15 seconds. We’ve doubled our same-day repair bookings, and our customers now get a free pre-claim estimate with a breakdown of paint matching options and body shop warranty details. It’s not just efficient—it’s a competitive edge.”
Marcus Johnson
Owner, Johnson’s Collision Center (Full-Service Auto Body Shop), Collision Repair / Auto Body Shops
“Our customers love that they can get a free estimate for paintless dent repair or bumper replacement after hours. The AI remembers their past repairs—like their last frame alignment at our shop—and even references their preferred paint matching shade. It feels personal, not robotic. Since implementing it, our follow-up rate has jumped from 31% to 89%, and we’ve reduced customer complaints about missed calls by 75%.”
Jennifer Garcia
Shop Manager, Elite Auto Body & Refinish (Specializing in PDR & Refinish), Collision Repair / Auto Body Shops
“Insurance adjusters now call us directly—knowing we’ll answer. The AI handles pre-claim estimates, schedules structural repair appointments, and even sends a digital checklist for insurance claim coordination. Our team spends 3 hours less per week on the phone, and we’ve reduced repair delays by 22% because customers get real-time updates on their frame alignment and refinish process timelines.”
Roberto Martinez
Shop Director, Prime Frame Repair (Specialized in Structural Repair & Frame Alignment), Collision Repair / Auto Body Shops
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—keep your existing business number.
AI Learns Your Business
Our AI interviews you about your services, including paintless dent repair (PDR), bumper replacement, and body shop warranty details.
Start Capturing Leads
Your AI receptionist answers calls 24/7, books appointments, and sends updates—so you never miss a repair job.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr can answer insurance adjuster calls, collect claim details, schedule pre-claim estimates, and book structural repair appointments—all while maintaining full context and compliance.
Ready to Transform Your Collision Repair / Auto Body Shops Business?
Join hundreds of collision repair / auto body shops businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial