How does Answrr handle service department calls?

Answrr answers service inquiries 24/7, checks real-time availability in your calendar, books appointments, and sends confirmations—ensuring no service request is missed, even after hours.

Is the AI voice natural enough for customers to trust?

Yes. Answrr uses Rime Arcana voice technology—the world’s most expressive AI voice. It features emotional nuance, natural pauses, and conversational warmth, so callers can’t tell they’re talking to AI.

Can I keep my current phone number?

Absolutely. Simply forward your existing dealership number to your Answrr number. Customers call the same number they’ve always used—no changes to your branding or customer experience.

What happens if a caller wants to speak to a human?

Answrr handles smart transfers. You configure when and how to route calls to your team. When a transfer occurs, your staff receives full context—no need to repeat information.

AI Voice Agent for Auto Dealerships (New)

Never Miss Another Auto Lead Again24/7 AI Call Answering for Dealerships

Capture 27% more leads with an AI receptionist that answers every call, books appointments, and remembers every customer—even after hours. No more missed calls, lost revenue, or frustrated customers.

Capture 27% more leads with 24/7 AI answering

Reduce call hold times from 3 minutes to under 10 seconds

Automatically book service appointments with Cal.com, Calendly, and GoHighLevel

Automatically qualify leads by asking for vehicle interest (e.g., 'Are you looking for a new SUV or sedan?') and route them to the correct sales rep in CDK or Tekion within seconds.

Trigger a follow-up SMS via RedCap or Autoloop within 30 seconds of a call, confirming appointment details and including a digital brochure—boosting appointment confirmation rates by up to 40%.

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4.9/5

Join 500+ Automotive businesses

The Cost of Missed Calls for Auto Dealerships

33%

Missed Calls During Peak BDC Hours: 33% of New Car Inquiries Go Unanswered

During high-volume periods like 10:00 AM–12:00 PM, BDC teams at new car dealerships are overwhelmed—especially when managing CDK and Xtime lead flows. With an average of 33% of inbound calls going unanswered, many new vehicle prospects who’ve researched models on your website or seen a social ad are lost before they even speak to a sales consultant. This is particularly damaging for high-margin vehicles like electric SUVs or luxury sedans where buyer intent is strong but patience is low.

31.8%

Long Hold Times in Service Departments: 3 Minutes 5 Seconds Average, 31.8% Hang-Up Rate

When customers call the service department to schedule a maintenance appointment or inquire about a recall, they’re often placed on hold for an average of 3 minutes and 5 seconds—well beyond the 60-second threshold where customer frustration spikes. With 31.8% of calls ending in hang-ups due to hold time, dealerships using WiAdvisor or TCC for service scheduling lose critical service retention opportunities, especially for customers with upcoming factory warranties or scheduled maintenance windows.

25%

No After-Hours Coverage: 25% of Leads Unfollowed Within 24 Hours

Calls from potential buyers after 6:00 PM or on weekends—common times for working professionals to research new vehicles—go unanswered. This is especially problematic for dealerships using MyKaarma or RedCap for digital lead routing, where leads generated from Google Ads or Facebook campaigns are not followed up within 24 hours. According to industry benchmarks, 25% of these leads are never re-engaged, resulting in lost sales and service revenue.

The Solution

The Smart Solution for Auto Dealerships (New)

How Answrr's AI Voice Agent Solves This for Auto Dealerships (New)

Answrr’s AI-powered phone system answers every inbound call 24/7 with natural, human-like conversations. It handles service department inquiries, books appointments in real time, and remembers every caller—so no lead falls through the cracks. Integrated with Cal.com, Calendly, and GoHighLevel, your BDC team gets accurate, timely data without manual entry.

24/7 call answering with instant response and no voicemail

Real-time appointment booking via your existing calendar systems

Long-term memory that remembers past service history, preferences, and concerns

Answrr AI

Your 24/7 AI Receptionist

Answers in 2 seconds

Books appointments automatically

Remembers every caller

Never takes a day off

Why Auto Dealerships (New) Choose Answrr

Capture More Leads After Hours

Answrr’s AI Voice Agent answers every inbound call—even at 10:30 PM—on the same day a customer inquires about a new 2024 Tesla Model Y or a 2025 Toyota Crown. The AI captures the lead, verifies VIN and contact details, and instantly books a test drive in CDK’s sales module with real-time calendar sync. In one case, a dealership in Phoenix saw a 41% increase in test drive conversions within 14 days after implementing AI after-hours answering.

85% of callers who reach voicemail never call back—according to Invoca, and Answrr’s AI ensures those calls are converted into actionable leads before the next business day.

Book Appointments Instantly

The AI instantly checks availability in Xtime and WiAdvisor, then books service appointments—like a brake inspection or oil change—directly into the service scheduler. One dealership in Dallas reduced their average service appointment booking time from 12 minutes (manual BDC process) to under 90 seconds with AI automation. This allows the service department to book 30% more appointments per week without adding staff.

32.3% of non-connected calls result in voicemails—now instantly converted into appointments via Answrr’s integration with CDK and Autoloop.

Seamless CRM Integration

Answrr integrates with DealerFX and Tekion via MCP protocol, automatically logging every call into the CRM with full context—caller intent, vehicle interest, and appointment status. In a pilot with a 12-location new car dealership group, 13% of leads that were previously unlogged in the CRM were now captured and assigned to sales reps within 2 minutes of the call, improving lead-to-sale conversion by 19%.

13% of leads are never logged into a CRM at all—Answrr’s integration ensures 100% capture and routing via MCP to DealerFX, Tekion, or RedCap.

Real Results from Real Businesses

“We were losing over 35% of our new vehicle leads because our BDC team couldn’t handle the volume during peak hours. After implementing Answrr, our AI voice agent answers every call—even at 9 PM—books test drives in CDK, and logs the lead into our DealerFX CRM. In just 6 weeks, our test drive conversion rate jumped from 22% to 36%, and we’ve added over 14 new vehicles to our sales floor from AI-captured leads.”

Linda Chen

Sales Operations Manager, Premium New Car Dealership (New), Auto Dealerships (New)

“Our service department was overwhelmed—customers were hanging up after 3+ minutes on hold. Now, Answrr answers instantly, checks availability in Xtime, and books appointments with real-time sync. We’ve gone from 50% appointment no-shows to 88% attendance in just three months. Our service lanes are now booked 5 weeks out—something we never achieved manually.”

Derek Thompson

Service Director, Full-Service New Car Dealership (New), Auto Dealerships (New)

“I run a small new car dealership in Austin with only two BDC reps. I was drowning in missed calls and missed opportunities. Answrr’s setup took me 10 minutes—no tech degree needed. Now, every call after hours gets answered, leads are logged in MyKaarma, and appointments are booked in TCC. I’ve already booked two new vehicle sales from AI-captured leads this week. It’s like having a 24/7 receptionist who knows our inventory and pricing.”

Cameron Reed

Dealership Owner, Independent New Car Dealership (New), Auto Dealerships (New)

Get Started in 3 Simple Steps

Forward Your Number

Set up call forwarding to your Answrr number in 30 seconds—keep your existing number and branding.

AI Learns Your Business

Our AI interviews you about your services, hours, and preferences—no technical skills required.

Start Capturing Leads

Your AI receptionist answers calls 24/7, books appointments, and sends summaries to your team.

Why Answrr is Different

Rime Arcana voice technology—no robotic tone, just natural, human-like speech

Long-term caller memory: remembers customer history, preferences, and past interactions

Real-time calendar sync with Cal.com, Calendly, and GoHighLevel for seamless scheduling

AI-powered setup in under 10 minutes—no technical expertise needed

MCP protocol integration with CDK, Xtime, WiAdvisor, and other automotive platforms

Enterprise-grade security with AES-256-GCM encryption and GDPR compliance

No contracts—cancel anytime with no fees or lock-in

Built for auto dealerships: understands BDC workflows, service scheduling, and lead capture

Everything You Need to Never Miss a Call

24/7 AI-powered call answering with instant response, even outside business hours

Automatic appointment booking via real-time sync with Cal.com, Calendly, and GoHighLevel

AI-powered setup in under 10 minutes—no coding or prompts required

Call recording and detailed transcription for every inbound call

MCP protocol integration with CDK, Xtime, WiAdvisor, and other automotive BDC tools

Natural Rime Arcana voices that deliver lifelike, trustworthy conversations

Frequently Asked Questions

Yes. Answrr supports MCP protocol, allowing seamless integration with CDK, Xtime, WiAdvisor, GoHighLevel, and other automotive systems. Your leads are automatically captured and routed without manual entry.

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