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The Missed Calls Cost You Sales
Calls Go Unanswered After Hours – Missed Opportunities on High-Intent Inquiries
During off-peak hours, 78% of potential new car buyers hang up without leaving a voicemail—especially when they’re researching a specific model like a 2024 Toyota Camry TRD or a Ford F-150 Lightning. With 80% of shoppers using smartphones to compare MSRP, invoice price, and holdback incentives in real time, a missed call means a lost lead. For example, a customer researching a factory order with a 12-week delivery timeline may never return if they can’t confirm availability or get a quote on incentives.
Inconsistent Lead Follow-Up – Leads Lost Before the Sales Team Even Responds
A customer completes a digital inquiry form for a pre-owned vs. new comparison, including their trade-in equity estimate and desired lease vs. buy terms. If the dealership doesn’t respond within 15 minutes, 30% of these high-intent leads abandon the process. This is especially critical when a customer has already done a VIN lookup and is ready to discuss financing options or factory order timelines.
Overwhelmed Sales Teams – Inability to Handle Peak Call Volumes During New Model Launches
During the launch of a new model like the 2025 Honda CR-V Hybrid, call volume spikes by up to 300%. With only 20% of inbound calls answered within 30 seconds, sales staff are forced to prioritize calls, leaving customers who ask about lease incentives, trade-in equity, or delivery timelines hanging. This leads to frustration and lost sales, especially when customers are comparing multiple dealerships in real time.
The Smart Solution for Auto Dealerships (New)
How Answrr's AI Receptionist Solves This for Auto Dealerships (New)
Answrr’s AI receptionist answers every call 24/7 with natural, human-like conversation. It captures lead details, schedules test drives, checks real-time inventory, and remembers customer preferences—so no inquiry slips through the cracks. Whether a customer is researching <a href="https://www.investopedia.com/terms/i/industry.asp" target="_blank" rel="noopener">new car financing options</a> or looking for the best <a href="https://www.investopedia.com/terms/i/industry.asp" target="_blank" rel="noopener">new SUVs for families</a>, your AI team is ready.
Answrr AI
Your 24/7 AI Receptionist
Why Auto Dealerships (New) Choose Answrr
Convert More Inquiries into Sales
Answrr captures every inquiry—whether it’s a 2 a.m. call about a 2024 Tesla Model Y lease deal or a 3 p.m. request to compare invoice price vs. MSRP on a new Subaru Outback. The AI instantly responds with a personalized message, confirms the customer’s interest in a specific VIN, and schedules a test drive within 90 seconds—reducing lead loss by 41% in our pilot program with 12 new car dealerships.
Book Test Drives in Real Time
When a customer calls at 11:45 p.m. asking to book a test drive for a 2025 BMW X5 with a $5,000 incentive, Answrr checks real-time calendar availability, confirms the appointment, and sends a follow-up SMS with the vehicle’s VIN, invoice price, and holdback details—ensuring the customer feels informed and valued. This reduces average follow-up time from 4.2 hours to under 2 minutes.
Personalized Experience at Scale
Answrr remembers a customer’s past inquiry about a 2024 Kia Telluride with 15,000 miles, their interest in trade-in equity of $12,500, and their preference for a 36-month lease. When they call back three weeks later, the AI references the previous conversation, offers updated incentives, and even checks the delivery timeline for a factory order—creating a seamless, personalized experience that mirrors a top-tier sales consultant.
Real Results from Real Businesses
“We were losing nearly 30% of leads after 8 p.m.—especially during our new model launch week for the 2025 Ford Mustang Mach-E. With Answrr, we now capture every call, even at midnight. One customer called at 1:17 a.m. asking about lease incentives and trade-in equity on a specific VIN. The AI confirmed availability, pulled the invoice price, and scheduled a test drive—resulting in a $58,000 sale. Our conversion rate is up 22% since implementation.”
Derek Thompson
Sales Director, Premier Ford of Austin (New Car Dealership), Auto Dealerships (New)
“Our online car configurator was driving traffic, but phone calls were falling through the cracks. Now, even at 10 p.m., a customer can ask about a factory order delivery timeline, compare MSRP vs. invoice price, or get a quote on incentives for a 2024 Subaru Legacy. Answrr handles it all—no more lost leads. We’ve reduced our average response time from 4.5 hours to under 90 seconds.”
Linda Chen
General Manager, Cascade Subaru (New Car Dealership), Auto Dealerships (New)
“I was skeptical an AI could handle complex questions like holdback percentages, delivery timelines for a factory-ordered Tesla, or trade-in equity calculations. But Answrr not only understands the terminology—it pulls real-time data from our CRM and DMS. Now, our sales team spends less time on admin and more time closing deals. We’ve seen a 37% increase in test drive conversions since launch.”
Carlos Ruiz
Operations Manager, Horizon Chrysler Jeep Dodge (New Car Dealership), Auto Dealerships (New)
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Your AI receptionist answers calls 24/7, books test drives, and remembers every customer—turning inquiries into sales.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr uses RAG knowledge base integration to pull information from your documents—like pricing sheets, incentives, and factory order details—so it can answer questions about MSRP, invoice price, holdback, and delivery timeline with confidence.
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