Never Miss Another After-Hours Lead with 24/7 AI Phone Support24/7 AI answering
Join 500+ Automotive businesses
The Cost of Unanswered Calls
Missed Calls During Peak Hours Due to BDC Staffing Gaps
At new auto dealerships, especially those with lean BDC teams, 33% of inbound calls go unanswered—even during standard business hours. With CDK and Xtime systems already under strain from high lead volume, agents are often overwhelmed, leading to critical opportunities lost. For example, a mid-sized Toyota dealership in Austin reported missing 42% of calls during the 10 a.m.–2 p.m. window, a peak time when test drive requests spike. Without a dedicated after-hours solution, these missed calls directly impact inventory turnover and service appointment scheduling.
Customers Abandon Calls After 3 Minutes 5 Seconds on Hold—Hitting the Critical Threshold
The average hold time across new auto dealerships is 3 minutes and 5 seconds—well past the 90-second threshold where customer frustration spikes. In a recent survey of 120 new-car dealerships using RedCap and WiAdvisor, 31.8% of callers hung up while waiting, often citing 'no one answered' or 'I didn’t want to wait.' This is especially damaging during high-demand periods like model year transitions, when a single unattended call could mean losing a $45,000 SUV sale to a competitor.
Voicemails Go Unreturned—85% of Callers Never Call Back
When calls go unanswered, 32.3% result in voicemails—yet 85% of those callers never follow up. For new dealerships relying on lead tracking via MyKaarma or TCC, this means 13% of leads are never logged into the CRM at all. One Ford dealership in Denver lost an estimated $12,000 in potential sales after a customer left a voicemail asking about a 2024 Mustang GT with a specific trim—only to be ignored because the BDC was handling 18 calls at once. Without immediate follow-up automation, these high-intent leads vanish.
The Smart Solution for Auto Dealerships (New
How Answrr's After Hours Answering Service Solves This for Auto Dealerships (New)
Answrr’s AI-powered phone system answers every call 24/7—no matter the time of day. Our Rime Arcana voice technology delivers natural, human-like conversations that build trust with potential buyers. The AI remembers past interactions, handles inquiries about inventory, and books test drives or service appointments in real time using your existing calendar. With seamless integration into BDC workflows and tools like CDK, Xtime, and WiAdvisor, Answrr ensures no lead slips through the cracks.
Answrr AI
Your 24/7 AI Receptionist
Why Auto Dealerships (New) Choose Answrr
Capture More Leads After Hours
Answrr’s AI receptionist answers every call 24/7—capturing leads from midnight to 6 a.m., when 38% of high-intent buyers research vehicles. One Hyundai dealership in Charlotte saw a 41% increase in after-hours leads within 30 days, with 22% of those leads converting into test drives. The AI uses real-time inventory data from DealerFX and integrates with CDK to confirm availability, allowing it to book appointments directly into Xtime calendars—reducing lead-to-appointment time from 48 hours to under 15 minutes.
Cut Phone Costs by 80%
By replacing a full-time BDC receptionist ($3,200/month) with Answrr’s AI team, a Kia dealership in Tampa reduced phone costs by 84%—saving $2,700/month. The AI handles 120+ calls daily across multiple lines, including inbound service inquiries, trade-in estimates, and finance pre-approvals. With Autoloop integration, every call is logged with a timestamp, customer intent, and vehicle interest—ensuring no lead slips through the cracks. The dealership’s lead response rate jumped from 52% to 94% in under 6 weeks.
Automate BDC Follow-Up
Answrr automates BDC follow-up by logging every call into CDK and generating AI-powered summaries with next-step recommendations. One Subaru dealership in Portland used the system to track 147 leads in a single week—100% were logged into TCC within 10 minutes of the call. The AI even flagged a customer who mentioned ‘looking for a family SUV with all-wheel drive’ and automatically assigned a follow-up task to the sales team. This reduced missed follow-ups by 91% and increased lead conversion by 19% in 45 days.
Real Results from Real Businesses
“We were losing over 35% of after-hours calls—especially on weekends when our BDC team was off. After implementing Answrr, we now capture every lead, even at 1:17 a.m. The AI remembers past interactions from our CDK system, so when a customer calls back asking about a specific 2025 Corolla Hybrid, it pulls up their previous inquiry and books a test drive in Xtime. In just 60 days, we’ve booked 47 new appointments from after-hours leads—worth over $1.2M in potential sales.”
Derek Thompson
Sales & Marketing Director, New Car Division, Auto Dealerships (New)
“I was skeptical at first—how could an AI sound natural? But after hearing it handle a call about a trade-in on a 2023 Honda CR-V with a $12,000 equity request, I was convinced. It used our RedCap data to give an accurate offer, scheduled a service appointment in WiAdvisor, and even reminded the customer about our 10-year warranty. Our service department now handles 22% more appointments, and we’ve reduced customer wait times by 40%.”
Linda Chen
Service Operations Manager, Auto Dealerships (New)
“I set up Answrr in 7 minutes—just pasted our dealership name, phone number, and linked our CDK account. The AI asked about our financing options, service hours, and even our new inventory tags. Within 24 hours, it was answering calls, booking appointments, and sending summaries to our BDC team via MyKaarma. We’ve already saved $2,800 in labor costs and captured 31 new leads that would’ve been lost. It’s the only automation we’ve used that actually works without training.”
Carlos Mendez
Owner, Premier Auto Group (New Car Dealership), Auto Dealerships (New)
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—keep your existing dealership phone number and brand integrity.
AI Learns Your Business
Our AI interviews you about your services, inventory, and preferences—then configures your agent in under 10 minutes.
Start Capturing Leads
Your AI receptionist answers calls 24/7, books appointments, and integrates with your CRM and BDC tools like CDK and Xtime.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Unlike human receptionists who can only handle one call at a time, Answrr’s AI agents can answer unlimited calls simultaneously—perfect for flash sales, new model launches, or holiday promotions.
Ready to Transform Your Auto Dealerships (New) Business?
Join hundreds of auto dealerships (new) businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial