7 Virtual Receptionist for Hair Salons Compared

Salon Receptionist offers a fully human-powered virtual receptionist service specifically designed for the beauty industry. According to their website, they provide a dedicated, trained receptionist who answers calls, books appointments, and handles client updates—without the need for an in-house front desk. Their service is built around the idea of delivering a premium client experience that feels local and personal, even though the receptionist is remote. They emphasize that their team is trained specifically on your salon’s services, pricing, and policies to ensure consistency and professionalism. The platform integrates with all major salon booking systems, including Phorest, Meevo, Vagaro, and others, ensuring that appointments are booked directly into your existing calendar. They also offer a personalized onboarding process, including an initial consultation and customized planning, to align their service with your brand. This human-first approach is ideal for salons that prioritize a warm, personalized touch and want a receptionist who understands the nuances of the beauty industry, from service menus to client preferences.

BookingBee positions itself as an AI-powered virtual salon receptionist that combines advanced artificial intelligence with human oversight to ensure every call is handled professionally. According to their website, their AI acts like a full-time receptionist, answering calls 24/7, booking appointments in real-time, and organizing your calendar to prevent double bookings. They emphasize a 'human on the loop' model, meaning that while the AI handles most calls, a human is available to assist on every call, ensuring accuracy and a professional touch. The platform is designed to boost revenue by capturing after-hours bookings, with the company claiming a 95% increase in after-hours bookings for salons using their service. They integrate seamlessly with tools like Mindbody, Phorest, and others, making it easy to sync appointments and client data. BookingBee also highlights its high accuracy, noting that they handle over 10,000 calls per month with top-tier precision. This hybrid model is ideal for salons that want the scalability of AI but the reassurance of human backup for complex or sensitive inquiries.

Smith.ai offers a hybrid AI and human receptionist service tailored for businesses that need both speed and intelligence. According to their website, their AI-first approach uses advanced AI technology to screen calls and qualify leads, while human agents are available for complex or sensitive conversations. This model ensures faster response times and smarter call handling, making it ideal for salons that receive a high volume of calls. Smith.ai integrates with over 7,000 business tools, including CRM systems like Salesforce and HubSpot, allowing for seamless data syncing. Their service is designed to handle complex scheduling, payment processing, and sensitive client information. They also offer bilingual support in English and Spanish, which is beneficial for salons serving diverse communities. Smith.ai emphasizes that their receptionists are North America-based, ensuring cultural and linguistic alignment. The platform is highly customizable, allowing businesses to create custom AI prompts and instructions tailored to their specific services and goals. This flexibility makes Smith.ai a strong contender for salons that want a sophisticated, tech-forward solution with professional human backup.

POSH offers a professional answering service for salons and spas, focusing on delivering a premium, customer-centric experience. According to their website, their virtual receptionist team is available 24/7 to answer calls, book appointments, and handle client inquiries with a gentle, personalized approach. They emphasize that their service helps eliminate frustrating double bookings and miscommunications that can arise with automated systems. Posh integrates with popular tools like Calendly, Acuity Scheduling, Setmore, and Google Calendar, ensuring that appointments are synced in real-time. They also provide a mobile app that allows salon owners to manage their reception needs on the go, update availability, and receive notifications. The platform offers bilingual services in English and Spanish during business hours, and they claim to be half the cost of their competitors. Posh is designed for salons that want a reliable, professional service that feels like an extension of their team, with a focus on maintaining a consistent brand image and improving customer satisfaction.

Virtual Reception offers a straightforward, budget-friendly virtual receptionist service for small businesses. According to their website, their platform is designed to be simple and accessible, with no complex setup required. They offer three pricing tiers: Answering Service ($14/month), Business ($49/month), and Enterprise (Custom). The basic plan includes 50 minutes per month and allows for appointment booking and SMS/email notifications. The Business plan increases to 250 minutes and adds features like call transfers and integrations. The platform is designed to be easy to use, with no installation required—everything works through a browser. They also offer a free trial with 30 minutes included. Virtual Reception emphasizes that their AI receptionist can handle multiple calls simultaneously and transfer to a real person when needed, detecting emotion to determine when a human is required. This makes it a good option for salons that want a basic, affordable solution with some automation and the ability to escalate to human support when necessary.

Salon Voice is an AI receptionist service specifically designed for salons, focusing on converting missed calls into booked appointments. According to their website, their AI receptionist is always on, never misses a call, and costs 90% less than hiring a human receptionist. They claim an average monthly savings of $3,200 for salon owners. The platform features a 'perfect memory' that remembers every client's preferences, history, and special requests, ensuring a personalized experience. It also includes automated appointment reminders to reduce no-shows by up to 40%. Salon Voice offers a 24-hour setup time and a free ROI calculator to help salons estimate their potential savings. They highlight real results from their clients, with one salon recovering $4,500/month in lost revenue. The platform is designed to be easy to use, with a simple onboarding process and a focus on automation. Salon Voice is ideal for salons that want a fully automated, AI-driven solution that handles every aspect of call management with minimal effort.