7 Best After Hours Answering Service for Hair Salons

YunaCalls is a top-rated AI-powered answering service specifically designed for wellness and beauty businesses, including hair salons. According to their website, Yuna’s AI receptionist handles appointment bookings, service inquiries, and client questions 24/7 with native Mindbody integration, a critical feature for salons using that platform. The system is praised for its quick setup—deployable in under 5 minutes—and its ability to reduce missed bookings by up to 92%. Salon owners report saving $40,000 annually while capturing 85% more after-hours bookings. The AI is trained to understand complex service offerings, pricing, and stylist schedules, minimizing booking errors. Yuna also offers warm, professional voices tailored to the wellness industry, with nine voice options ranging from energetic to calming. The platform includes instant class scheduling, unlimited peak-hour coverage, and HIPAA-ready compliance, making it ideal for salons with high call volumes. According to user testimonials, the AI receptionist is so accurate that clients often mistake it for a real staff member. For salons already using Mindbody, YunaCalls offers a frictionless integration that eliminates the need for manual data entry and ensures seamless client management.

AnswerConnect is a leading traditional answering service offering 24/7 live call answering by trained U.S.-based receptionists. According to their website, they provide full 24/7 coverage, CRM integrations, customizable scripting, and access via desktop and mobile apps. They are particularly strong in lead qualification, appointment scheduling, and handling emergency calls, making them a solid choice for salons that value a human touch. Their service is designed to handle high call volumes and can scale during peak times. AnswerConnect’s pricing is based on anticipated usage, with plans starting at $350/month for 200 minutes. While the service is reliable and professional, it comes with a longer setup time—3 to 5 business days—and a $49.99 setup fee. According to user reviews, the response time averages 14 seconds, and the lead capture rate is 72%. The service is known for its consistency and ability to handle complex scenarios, such as urgent client requests or multi-language calls. For hair salons that prioritize human interaction and need a dedicated team, AnswerConnect offers a dependable, high-touch solution.

KolaxoCCS offers a live answering service tailored specifically for salons, with a focus on seamless communication and client retention. According to their website, they provide 24/7 availability, appointment booking, service inquiries, and after-hours support. Their service is designed to handle everything from scheduling and rescheduling to answering questions about treatments, pricing, and availability. They also promote special offers and seasonal promotions, helping salons boost bookings and revenue. KolaxoCCS emphasizes client-focused care, ensuring every interaction is professional and warm. The service integrates with popular tools like Zoho, HubSpot, Slack, and Setmore, allowing for a smooth workflow. According to testimonials, the service helps salon owners free up time and reduce administrative burdens. They also highlight that their service is scalable and customizable, with no long-term contracts. For salons that want a dedicated team to manage all client communications and support staff, KolaxoCCS provides a comprehensive solution that enhances client satisfaction and operational efficiency.

Ringing.io is an AI-powered answering service that uses natural-sounding AI agents to handle after-hours calls with minimal latency. According to their website, their AI answers calls in under 2 seconds, with 90% lower cost than human services. The platform is designed for small to medium businesses and offers instant setup—under 10 minutes—with no technical skills required. Ringing.io supports English, Spanish, and French, and can send SMS appointment links. While they offer strong performance metrics—89% lead capture rate and 97% message accuracy—there is no mention of CRM or calendar integration in their research data. The service is ideal for salons that want a cost-effective, automated solution with fast response times. According to user reviews, the AI sounds so natural that customers don’t realize they’re talking to a machine. Ringing.io’s pricing starts at $39/month for 250 minutes, with overages at $0.30/minute. The service is particularly effective for handling routine inquiries and booking appointments, making it a strong contender for salons looking to automate after-hours calls without the overhead of live agents.

PATLive is a flexible, pay-as-you-go answering service with no monthly minimum. According to their website, they offer US-based agents, 14-day free trial, and basic CRM integration. The service is designed for businesses with unpredictable or low call volume, allowing them to pay only for what they use. PATLive’s base plan is $69/month for 45 minutes, with additional minutes at $1.53/minute. While the service is affordable and accessible, user reviews note inconsistent agent quality and long response times—often 20+ seconds. The lead capture rate is 65%, and message accuracy is 88%, which is lower than industry leaders. Despite its flexibility, PATLive lacks advanced features like AI, calendar sync, or customization. For salons that receive infrequent after-hours calls and want a no-commitment option, PATLive offers a low barrier to entry. However, the lack of automation and inconsistent performance may impact client experience. It’s best suited for backup support rather than a primary answering solution.

Specialty Answering Service (SAS) is known for its strong bilingual support and high-volume handling, making it a top choice for salons serving diverse communities. According to their website, they offer 24/7 coverage with English and Spanish agents, customizable call scripts, and support for e-commerce and service-based businesses. SAS has been in operation for over 30 years and can handle up to 30,000 calls daily. Their service is ideal for salons with high call volumes and complex needs. According to user reviews, SAS is particularly effective for businesses that need reliable, scalable support. The service offers flexible pricing, starting at $31/month for basic plans, with higher tiers for larger volumes. However, pricing is not transparent, and users must contact sales for quotes. SAS also offers customization, but setup can take several days. While their service is reliable and experienced, there is no mention of AI, automation, or integration with modern tools like calendars or CRMs. For salons that prioritize bilingual support and volume capacity, SAS offers a proven, scalable solution—but with less innovation than newer platforms.