7 Best 24/7 Answering Service for Hair Salons [2026 Guide]

YunaCalls positions itself as a top-tier AI answering service for beauty salons, emphasizing seamless integration and rapid deployment. According to their website, Yuna’s AI receptionist handles appointment bookings, service inquiries, and client questions 24/7 with native Mindbody integration, making it ideal for salons already using that platform. The company claims to be trusted by over 500 salons nationwide and boasts a 4.9/5 rating. Their platform is designed for speed—users can deploy their AI agent in under five minutes with no upfront fees. The AI is trained to handle common salon interactions professionally, including scheduling, service information, pricing, and location details. Yuna’s AI also supports multi-language conversations, which is a significant advantage in diverse markets. The platform is built with wellness industry-specific roles, allowing salons to choose from pre-trained agents like a 'Spa Booking Agent' or 'Stylist Availability Guide.' Yuna also offers a live demo agent for potential customers to experience real-time interactions. While the service is focused on salons, its AI is adaptable to other beauty and wellness businesses, making it a strong contender for salon owners looking for a fast, reliable, and industry-tailored solution.

Quo’s Sona AI agent is designed specifically for salons and spas, offering a modern alternative to traditional answering services. According to their website, Sona integrates directly into Quo’s business phone system, allowing teams to manage calls, messages, and client data in one unified workspace. This integration eliminates the need to switch between platforms, which can lead to a disjointed client experience. Sona handles calls 24/7, answering questions about services, pricing, and availability, and capturing detailed messages. One of Quo’s key advantages is its cost-effectiveness—users pay $49 per month for 50 calls, with additional calls costing $0.99 each. Importantly, Quo does not charge for calls that end in less than 15 seconds, which helps avoid costs from spam or wrong numbers. The platform also allows businesses to train Sona with their own service menu, policies, and preferred responses, ensuring consistent brand representation. Sona can be customized to ask follow-up questions during message-taking, such as stylist preferences or special requests. For salons that want a simple, affordable, and well-integrated AI solution, Quo offers a compelling package with a strong focus on user experience and value.

Smith.ai offers a hybrid AI and human-powered answering service that stands out for its flexibility and deep customization. According to their website, the AI Receptionist handles calls 24/7, books appointments, qualifies leads, and provides intelligent call analytics. What sets Smith.ai apart is its ability to combine AI screening with optional human support—when the AI detects a complex or sensitive call, it can seamlessly escalate to a live agent. This hybrid model ensures that every call is handled with the right level of care. The platform integrates with over 7,000 business tools, including CRMs, calendars, and legal software, making it highly adaptable. Smith.ai also offers white-glove onboarding with sales engineers and account managers, ensuring optimal setup. For salons, this means the AI can be trained to understand service specialties, stylist preferences, and cancellation policies. The platform provides real-time call data, including AI-generated metadata on actions completed, caller disposition, and sentiment. With a 4.8-star rating on Clutch and Trustpilot, Smith.ai is trusted by over 5,000 businesses. While it’s more expensive than some alternatives, its scalability and advanced features make it ideal for growing salons that need a premium, high-touch experience.

Ringing.io positions itself as a no-frills, high-ROI solution for salons looking to capture every appointment opportunity. According to their website, their AI receptionist handles appointment requests, cancellations, and service inquiries 24/7, turning missed calls into booked chairs. The platform claims to help salons capture $8.5M in appointments across 2,500+ clients. Ringing.io’s key differentiator is its focus on revenue impact—its ROI calculator shows that capturing just two color appointments can cover the monthly cost. The AI is trained to understand salon-specific workflows, including handling bridal parties, special events, and last-minute cancellations. While it doesn’t directly integrate with booking systems, it ensures no appointment opportunity is missed by capturing all client details and sending instant notifications. The setup is simple: sign up, get a number, and train the AI in two minutes with your services, pricing, and hours. The platform is designed for salons that prioritize speed, simplicity, and immediate results. With a 5-minute setup and real testimonials from salon owners, Ringing.io appeals to business owners who want a straightforward, results-driven solution without technical complexity.

Map Communications offers a live, human-operated answering service with a focus on personalization and flexibility. According to their website, their virtual receptionists work from customized scripts tailored to each salon’s brand, policies, and services. This ensures that callers never know they’re speaking to a call center, creating a seamless client experience. The service is available 24/7 and charges only for the time spent chatting with callers, with no overtime or hidden fees. This pay-per-minute model makes it highly cost-effective for businesses with fluctuating call volumes. Map Communications also offers an online portal for accessing call data, message details, and other business insights. For salons, this means they can manage their call coverage on-demand, turning it on during peak hours or holidays and off when not needed. The platform supports bilingual receptionists, which is a major advantage in diverse communities. With a reputation for stellar customer service and employee ownership, Map Communications emphasizes that their success is tied directly to their clients’ success. For salons that value human touch and want full control over their call coverage, Map Communications offers a reliable, flexible, and professional solution.

ReceptionHQ has been a staple in the answering service market since 2003, serving over 25,000 businesses. According to their website, they offer live call answering 24/7 with English and Spanish support, ensuring consistent communication across time zones and languages. Their service is known for its quick response time—calls are answered in an average of 10 seconds. ReceptionHQ provides custom greetings, scripted responses, and a voicemail-to-email service to catch all communications. The platform also allows users to manage appointments and calendars easily. One of their standout features is a free 7-day trial with no commitment, making it easy for salons to test the service. However, their pricing structure has been criticized for being difficult to understand, and customer support has received mixed reviews on Trustpilot, where the rating sits at 3.2/5. Despite this, ReceptionHQ remains a popular choice for small businesses that need reliable, affordable coverage without long-term contracts. For salons looking for a proven, established provider with a simple setup, ReceptionHQ offers a solid foundation—though it lacks the advanced AI features found in newer platforms.