7 AI Answering Service for Hair Salons Compared

According to their website, YunaCalls is a top-rated AI answering service for hair salons, offering native Mindbody integration and a 24/7 AI receptionist that handles appointment bookings, service inquiries, and client questions. The platform claims to reduce missed bookings by 92% and has earned a 4.8/5 rating from salon owners. Yuna’s AI agent is trained specifically for the beauty industry, with pre-built capabilities for scheduling, service information, FAQs, pricing, location details, availability checks, and call transfers. The system integrates directly with Mindbody, syncing appointments in real time and eliminating double bookings. Clients can book classes, schedule appointments, and receive confirmation messages instantly. According to customer testimonials, the AI receptionist handles complex service menus better than some staff members and never makes booking errors. The platform also offers bilingual support, with AI agents trained to understand and respond in both English and Spanish, making it ideal for multicultural salons. Setup is quick—Yuna claims deployment in under 5 minutes with no upfront fees, and users can try the service with a 14-day free trial.

Quo’s AI agent, Sona, is positioned as a smarter alternative to traditional answering services, offering 24/7 call handling with consistent brand representation. According to their website, Sona integrates directly into Quo’s business phone system, allowing teams to manage calls, texts, and client communications in one place. This eliminates the need to toggle between multiple platforms, reducing workflow friction. Sona can answer questions, capture detailed messages, and handle appointment bookings within the Quo workspace. The platform emphasizes cost savings, claiming Sona costs 3x-7x less than traditional live answering services. With a base plan at $49/month for 50 calls, additional calls are priced at $0.99 each, and no charges apply for calls under 15 seconds. Quo also highlights consistent service quality, noting that unlike human receptionists who require training and face turnover, Sona always represents the business on brand. Users can customize Sona’s knowledge base with service menus, pricing, policies, and preferred responses, and test every response before going live.

Upfirst.ai offers an AI-powered answering service for beauty salons that emphasizes effortlessness and customization. According to their website, the platform handles every call 24/7, allowing stylists to focus on clients without phone interruptions. Key features include real-time appointment booking that syncs with the salon’s calendar, instant answers to FAQs about services and pricing, and customizable scripts that reflect the salon’s brand voice. The service also integrates with CRM systems, enabling businesses to track client preferences, past appointments, and send personalized promotions. Upfirst.ai claims to help salons capture more opportunities by being always open for business, especially during peak hours and after hours. The platform is designed to be affordable, with no mention of a full-time receptionist’s overhead costs. Users can try the service for free and book a demo to see how it works. According to testimonials, the AI receptionist handles routine inquiries efficiently, freeing up staff time and improving client satisfaction.

Aira’s AI answering service for beauty salons is designed to handle routine calls and reduce administrative workload. According to their website, the platform offers 24/7 availability, allowing salons to answer calls at any time, including nights, weekends, and holidays. It supports automated appointment booking that syncs with the salon’s calendar, preventing double bookings and keeping schedules organized. The service also provides customizable scripts so the virtual receptionist can interact with clients in a way that reflects the salon’s brand. Aira emphasizes affordability, noting that hiring a full-time receptionist comes with significant overhead, while their service offers professional support at a fraction of the cost. The platform also includes call forwarding, which allows urgent calls to be instantly transferred to the salon owner or team member. According to customer testimonials, the AI receptionist handles routine inquiries efficiently, reducing disruptions during client treatments. The service is easy to set up, with users able to connect their phone number and customize responses in a few steps.

Smith.ai combines AI with human agents to offer a hybrid answering service for hair salons. According to their website, the platform handles lead intake, appointment scheduling, and payment processing, with a 99.7% accuracy rate across 17 million calls. The AI component manages routine inquiries and bookings, while human agents step in for complex or emotional situations—such as clients with hair damage or allergic reactions. This hybrid model ensures that sensitive issues are handled with care. Smith.ai integrates with CRMs, calendars, and other business tools, enabling seamless data flow. The platform offers two service tiers: an AI-first plan at $97.50/month and a human-first plan at $292.50/month. According to customer testimonials, clients often believe they are speaking directly to the salon owner, highlighting the professionalism of the agents. The service is designed to save staff time—users report saving 10-15 minutes per call. Smith.ai also offers smart escalation, where the AI recognizes urgency and routes calls to human agents immediately.

AnswerHero offers a 24/7 bilingual answering service for hair salons, emphasizing consistent, professional communication. According to their website, the platform handles calls in both English and Spanish, with college-educated agents trained to manage appointments, answer service-related questions, and pass along messages. The service is designed to reduce no-shows and improve client satisfaction by ensuring every caller receives a professional response. AnswerHero also offers virtual receptionist services that can manage calls as an extension of the salon’s team. According to testimonials, clients appreciate the prompt and respectful service, and business owners report improved brand loyalty. The platform supports call answering during and after business hours, on weekends, and holidays. AnswerHero claims to handle calls 24/7/365, ensuring that no opportunity is missed. The service is designed to be a seamless addition to existing workflows, with quick setup and customizable call flows. According to user feedback, the bilingual support has helped salons serve a broader client base and increase trust.