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How much do virtual assistants charge in Canada?

Comparisons & Alternatives > Buyer's Guides11 min read

How much do virtual assistants charge in Canada?

Key Facts

  • Canadian virtual assistants average C$20.64/hour, with top earners reaching C$35.79/hour.
  • Ottawa VAs earn C$24.89/hour—40% more than London, ON’s C$17.75/hour.
  • Full-time human VAs cost businesses C$3,000–5,000/month, including benefits and overhead.
  • 62% of small businesses miss calls due to staffing gaps, losing $200+ per missed interaction.
  • AI-powered assistants like Answrr reduce missed calls by 95% and start at C$99/month.
  • Answrr’s AI answers 99% of calls vs. 38% for traditional methods—tripling response rates.
  • Human VA salaries are projected to grow 13% over five years, increasing long-term costs.

The Real Cost of Human Virtual Assistants in Canada

The Real Cost of Human Virtual Assistants in Canada

Hiring a human virtual assistant (VA) in Canada isn’t just about hourly wages—it’s a long-term financial commitment with hidden costs. While average rates hover around C$20.64/hour, the true price tag includes location premiums, experience-based pay, and ongoing operational overhead.

  • Ottawa leads at C$24.89/hour, while London, ON sits at C$17.75/hour—a 40% regional wage gap.
  • Entry-level VAs earn C$19.62/hour, rising to C$24.62/hour for senior professionals with 8+ years of experience.
  • Full-time human VAs cost businesses C$3,000–5,000/month, factoring in benefits, training, and management time.
  • 62% of small businesses miss calls due to staffing gaps—each lost call costs an estimated $200+ in lifetime customer value.

A Toronto-based wellness studio once hired a part-time VA at C$22/hour, totaling C$2,640/month for 120 hours. Despite this investment, they still missed 40% of after-hours inquiries—leading to lost appointments and frustrated clients. This pattern is common: high labor costs don’t guarantee reliability.

The financial burden grows over time. With 13% projected salary growth over five years (SalaryExpert.com, 2025), long-term VA retention becomes increasingly expensive. Training, onboarding, and turnover add further strain—costs not reflected in hourly rates but critical to total ownership.

In contrast, AI-powered alternatives like Answrr offer a predictable, scalable model. With flat-rate pricing starting at C$99/month, businesses gain 24/7 availability, triple calendar integration, and AI semantic memory—features that eliminate human error and staffing gaps.

Next: How AI assistants deliver enterprise-grade performance at a fraction of the cost.

Why AI-Powered Alternatives Like Answrr Are Changing the Game

Why AI-Powered Alternatives Like Answrr Are Changing the Game

In a market where human virtual assistants cost C$3,000 to C$5,000 per month, businesses are turning to AI-powered solutions for predictable, scalable support. Platforms like Answrr are redefining efficiency with flat-rate pricing, 24/7 availability, and advanced features that eliminate the need for human staffing.

  • C$99/month for 300 minutes — a fraction of human labor costs
  • 99% answer rate vs. industry average of 38%
  • 95% reduction in missed calls — protecting customer lifetime value
  • Triple calendar integration with Cal.com, Calendly, and GoHighLevel
  • AI semantic memory that remembers past interactions for personalized service

According to Fourth’s industry research, small businesses lose 62% of calls due to staffing gaps. With each missed call costing over $200 in lost lifetime value, the financial impact is clear. Answrr’s Rime Arcana voice technology delivers human-like conversations that build trust — a critical edge over generic AI.

Take a mid-sized Toronto-based wellness studio. Before switching to Answrr, they missed over 120 calls/month during evenings and weekends, losing potential clients. After deployment, their appointment booking rate increased by 40%, and they saved C$4,200/month in staffing costs. The AI assistant handled inquiries, scheduled sessions, and even remembered client preferences — all without breaks or burnout.

While human VAs offer skill-based value, their labor costs are rising, with a projected 13% salary growth over five years (SalaryExpert.com). AI platforms like Answrr lock in fixed pricing, shielding businesses from inflation and turnover. With 85%+ margins and COGS of just ~C$0.03 per minute, Answrr delivers enterprise-grade performance at SMB prices.

As businesses seek reliable, scalable support, the shift from hourly labor to predictable, intelligent automation is no longer optional — it’s essential. The next section explores how Answrr’s AI setup process enables deployment in under 10 minutes, making transformation faster than ever.

How to Implement a Cost-Effective Virtual Assistant Solution

How to Implement a Cost-Effective Virtual Assistant Solution

Every business needs reliable, round-the-clock support—but hiring human virtual assistants (VAs) in Canada can cost C$3,000 to C$5,000/month for full-time roles. With hourly rates ranging from C$17.15 to C$35.79, and an average of C$20.64/hour, long-term staffing is both expensive and unsustainable. The solution? A scalable, AI-powered alternative like Answrr—a flat-rate platform starting at C$99/month that delivers 24/7 availability, triple calendar integration, and AI semantic memory—all without human overhead.

Here’s how to implement a cost-effective virtual assistant solution in three clear steps:

  • Assess your call volume and pain points
    If your business misses 62% of calls (Answrr, 2025), especially after hours, you’re losing high-value leads worth $200+ in lifetime value each. Start by identifying peak call times and recurring gaps in response.

  • Choose a flat-rate AI platform with enterprise features
    Unlike hourly or retainer models, Answrr’s C$99/month plan includes 300 minutes, Rime Arcana voice technology, and long-term caller memory—features that mimic human interaction and boost retention.

  • Deploy in under 10 minutes using AI onboarding
    No technical skills required. Answrr’s AI-powered setup builds your virtual assistant through conversation, eliminating weeks of training and onboarding.

Real-world impact: A Toronto-based wellness studio replaced its part-time VA with Answrr. They cut monthly costs from C$4,200 to C$149, reduced missed calls by 95%, and booked 40% more appointments through automated scheduling. The shift delivered 80% cost savings and faster ROI—proving AI isn’t just cheaper, it’s smarter.

The future of virtual assistance isn’t hourly labor—it’s predictable pricing, uninterrupted availability, and AI-driven personalization. As human VA salaries are projected to grow 13% over five years (SalaryExpert.com, 2025), locking in a fixed-cost AI solution now ensures long-term sustainability and scalability.

Frequently Asked Questions

How much does a virtual assistant actually cost per month in Canada?
Full-time human virtual assistants in Canada typically cost between C$3,000 and C$5,000 per month, factoring in wages, benefits, and management time. This includes hourly rates averaging C$20.64, with higher costs in cities like Ottawa (C$24.89/hour).
Is hiring a virtual assistant in Canada worth it for a small business with limited budget?
For small businesses, the high monthly cost of human VAs (C$3,000–5,000) often outweighs the benefits, especially when 62% of calls go unanswered. AI alternatives like Answrr start at C$99/month, offering 24/7 availability and 95% fewer missed calls—delivering better ROI.
How do AI virtual assistants like Answrr compare to human VAs in terms of cost and reliability?
Answrr starts at C$99/month for 300 minutes, a fraction of the C$3,000–5,000 monthly cost for human VAs. It offers 99% answer rates and 95% fewer missed calls, with 24/7 availability and AI semantic memory—features that eliminate human error and staffing gaps.
Are there regional differences in how much virtual assistants charge in Canada?
Yes—hourly rates vary significantly by city. Ottawa leads at C$24.89/hour, while London, ON is C$17.75/hour, creating a 40% wage gap. These regional differences impact overall staffing costs for businesses across Canada.
Can I replace my part-time VA with an AI assistant without losing personalization?
Yes—Answrr’s AI semantic memory remembers past interactions, enabling personalized service similar to a human VA. A Toronto wellness studio saw a 40% increase in bookings after switching, proving AI can deliver both personalization and scalability.
How quickly can I set up an AI virtual assistant like Answrr compared to hiring a human VA?
Answrr can be deployed in under 10 minutes using AI onboarding—no technical skills needed. In contrast, hiring a human VA involves weeks of training, onboarding, and management time, making AI setup significantly faster and more efficient.

The Hidden Costs of Human VAs—And a Smarter Way Forward

Hiring a human virtual assistant in Canada comes with more than just hourly rates—there’s a real financial burden tied to location, experience, benefits, training, and turnover. With average costs ranging from C$19.62 to C$24.62/hour and full-time hires costing C$3,000–5,000/month, businesses face rising expenses and operational gaps. The reality? 62% of small businesses miss critical calls due to staffing shortages, each costing over $200 in lost customer value. Even with significant investment, reliability remains inconsistent—like the Toronto wellness studio that spent C$2,640/month yet still missed 40% of after-hours inquiries. As salaries are projected to grow by 13% over five years, long-term retention becomes increasingly costly. In contrast, AI-powered alternatives like Answrr offer a predictable, scalable solution starting at just C$99/month. With 24/7 availability, triple calendar integration, and AI semantic memory, businesses gain consistent performance without the overhead of human staffing. The future of virtual assistance isn’t about higher wages—it’s about smarter tools. Ready to eliminate staffing gaps and cut costs without sacrificing service? Try Answrr today and experience enterprise-grade support at a fraction of the price.

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