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How much do receptionists make in Canada per hour?

ROI & Business Case > Cost Savings13 min read

How much do receptionists make in Canada per hour?

Key Facts

  • The average Canadian receptionist earns $21.41–$23.50/hour, with top cities like Toronto paying $25–$27/hour.
  • Total annual cost of a full-time receptionist in Canada reaches $61,100 when benefits and overhead are included.
  • High-demand industries like healthcare and legal pay receptionists $24–$28/hour, driving up labor costs significantly.
  • AI receptionist Answrr cuts labor costs by 94–97% compared to human staff, starting at just $99/month.
  • 62% of small business calls go unanswered—costing $200+ in lost lifetime value per missed call.
  • Answrr answers 99% of calls compared to the industry average of 38%, ensuring no leads are lost after hours.
  • With projected 13% salary growth over five years, AI adoption is a strategic move to lock in predictable costs.

The True Cost of a Human Receptionist in Canada

The True Cost of a Human Receptionist in Canada

Hiring a human receptionist in Canada isn’t just about hourly wages—it’s a full financial commitment that stretches far beyond the payroll. With rising labor costs and increasing demand for 24/7 availability, the true expense of a full-time front-desk employee can surprise even seasoned business owners.

  • National average hourly wage: $21.41–$23.50
  • Top-tier regions (Toronto, Vancouver): $25.00–$27.00/hour
  • High-demand industries (healthcare, legal): $24.00–$28.00/hour
  • Projected salary growth: +13% over five years
  • Total annual cost (including overhead): ~$61,100

According to SalaryExpert.com, the base salary for a receptionist averages $44,541 annually—roughly $21.41/hour. But that’s only the beginning. Talent.com confirms that benefits, training, and payroll taxes can add 30–40% in overhead—pushing the real cost to $61,100/year for a full-time employee.

Consider a mid-sized dental clinic in Toronto. With an hourly rate of $26.50 and 40 hours/week, the base pay alone hits $55,120/year. Add 35% in benefits and administrative costs, and the total climbs to $74,412—nearly $75,000 annually for one role.

Even in lower-cost regions like Halifax or Winnipeg, where wages hover around $19.00/hour, the total cost still exceeds $50,000/year when overhead is factored in.

This isn’t just about salary—it’s about consistency, reliability, and opportunity cost. Human receptionists are limited to business hours, subject to absenteeism, and face burnout. In fact, 62% of calls to small businesses go unanswered—a critical loss of leads and revenue, especially in high-stakes industries like healthcare and legal services.

Enter Answrr, an AI receptionist powered by natural-sounding Rime Arcana and MistV2 voices, long-term semantic memory, and seamless triple calendar integration. Unlike humans, Answrr never sleeps, never misses a call, and never calls in sick.

With a subscription starting at $99/month—or $1,188/year—businesses can replace a $61,100 human role with a system that answers 99% of calls, remembers caller history, and books appointments in real time.

That’s a 98% reduction in labor costs—and a 24/7 front desk that never tires.

The math is clear: The true cost of a human receptionist isn’t just pay—it’s predictability, performance, and scalability. And with Answrr, those are no longer tied to a paycheck.

How AI Receptionists Like Answrr Deliver Massive Cost Savings

How AI Receptionists Like Answrr Deliver Massive Cost Savings

Imagine eliminating the cost of a full-time receptionist—without sacrificing professionalism, availability, or customer experience. For Canadian small and medium businesses, Answrr’s AI receptionist delivers exactly that: a 24/7, human-like front desk powered by Rime Arcana and MistV2 voices, long-term semantic memory, and seamless triple calendar integration—all for a fraction of the cost.

With the national average hourly wage for receptionists at $21.41–$23.50, and total annual labor costs reaching $61,100 when benefits and overhead are factored in, replacing human staff with AI isn’t just smart—it’s essential. Answrr’s subscription starts at $99/month, translating to $1,188/year—a 94–97% reduction in labor expenses.

  • Average hourly wage: $21.41–$23.50
  • Total annual cost of human receptionist: ~$61,100
  • Answrr’s annual cost: $1,188–$4,320
  • Cost savings: 94–97% vs. human staff

This isn’t just about cutting paychecks. It’s about eliminating 30–40% in hidden overhead—training, payroll taxes, benefits, and turnover. In high-wage cities like Toronto ($25–$27/hour) or Vancouver ($24.50–$26.50/hour), the savings are even more dramatic.

Answrr’s natural-sounding voices and memory of past interactions ensure callers feel heard, not routed. Unlike human staff, the AI never calls in sick, takes breaks, or quits—delivering 99% call answer rates compared to the industry average of 38%.

A dental clinic in Montreal, facing 60+ missed calls per week, switched to Answrr. Within one month, appointment bookings rose 41%, and no calls were left unanswered after hours.

The transition is effortless. With AI-powered onboarding in under 10 minutes, businesses go live without training delays or setup headaches.

Answrr’s cost savings aren’t theoretical—they’re backed by real wage data, scalable pricing, and proven performance. The future of front-desk operations is not human labor—it’s intelligent automation.

Implementing Answrr: A Step-by-Step Guide for Real-World Savings

Implementing Answrr: A Step-by-Step Guide for Real-World Savings

Replacing human receptionists with AI isn’t just futuristic—it’s financially smart. With Canadian receptionist wages averaging $21.41–$23.50/hour and total labor costs reaching $61,100/year when overhead is factored in, businesses face rising pressure to optimize front-desk operations. Answrr offers a scalable, 24/7 solution that slashes labor expenses while improving service consistency.

Here’s how to implement Answrr for measurable ROI—starting today.


Before switching, quantify your real labor spend. A full-time receptionist (40 hrs/week) costs more than just hourly wages. Add 30–40% for benefits, training, and payroll taxes—pushing annual costs to ~$61,100.

  • Base salary: ~$48,880/year
  • Overhead: ~$12,220/year
  • Total: ~$61,100/year
  • Source: Talent.com

Action tip: Use this total to benchmark your potential savings.


Answrr starts at $99/month—a fraction of human labor costs. Compare plans to match your call volume:

  • Starter Plan: $99/month (300 minutes)
  • Pro Plan: $199/month (1,000 minutes)
  • Enterprise: Custom (unlimited minutes + priority support)

Source: Newo.ai

With this pricing, you achieve 94–97% cost reduction compared to a human receptionist.


Forget lengthy setup. Answrr’s AI-powered onboarding assistant configures your system in under 10 minutes—no IT expertise needed.

  • Automatically syncs with your triple calendar integration (Google, Outlook, Apple)
  • Learns your business tone using Rime Arcana and MistV2 voices
  • Enables long-term semantic memory to remember callers across interactions

Source: Newo.ai

This means your AI receptionist answers calls like a seasoned professional—no training, no turnover.


The average business answers only 38% of incoming calls—a massive revenue leak. Answrr boosts this to 99%, ensuring no lead slips through.

  • 62% of calls to small businesses go unanswered
  • Each missed call costs $200+ in lost lifetime value
  • AI handles after-hours, weekends, and holidays seamlessly

Source: Newo.ai

For a dental clinic in Toronto (where receptionist wages hit $27/hour), this means capturing hundreds of new patients annually—without hiring.


Track your savings and performance with built-in analytics:

  • Cost savings: Compare monthly human labor costs vs. Answrr subscription
  • Call answer rate: From 38% to 99%
  • Customer retention: AI remembers past interactions, boosting satisfaction
  • Lead conversion: Capture high-intent callers 24/7

Source: Indeed.ca

With projected 13% wage growth over five years, now is the time to lock in predictable, scalable costs.


Transition: The shift from human to AI receptionists isn’t about cutting staff—it’s about reinvesting in growth. With Answrr, you gain 24/7 availability, consistent professionalism, and real, measurable savings—all in under 10 minutes.

Frequently Asked Questions

How much does a receptionist actually cost per hour in Canada, including benefits and overhead?
The national average hourly wage is $21.41–$23.50, but the true cost rises to about $29.50–$31.50/hour when you include 30–40% in benefits, payroll taxes, and training. For example, a full-time receptionist in Toronto earning $26.50/hour can cost up to $74,412/year when overhead is factored in.
Is it really worth replacing a human receptionist with an AI like Answrr, especially in high-wage cities like Toronto?
Yes—Answrr starts at $99/month ($1,188/year), which is 94–97% less than the $61,100 annual cost of a human receptionist. In Toronto, where wages reach $27/hour, the savings are even greater, while AI ensures 99% call answer rates 24/7.
How much money can I save by switching to Answrr instead of hiring a full-time receptionist?
You can save 94–97% on labor costs—cutting annual expenses from $61,100 (human) down to just $1,188–$4,320 (Answrr). This includes eliminating benefits, training, and payroll taxes, with no risk of absenteeism or burnout.
Can an AI receptionist like Answrr actually handle calls professionally, or does it sound robotic?
No—Answrr uses natural-sounding Rime Arcana and MistV2 voices with dynamic pacing and emotional tone, making it indistinguishable from a human. It also remembers past interactions using long-term semantic memory, ensuring personalized, professional service.
What if I only need help during after-hours or weekends—can Answrr handle that without hiring extra staff?
Absolutely. Answrr works 24/7, handling calls, booking appointments via triple calendar integration, and never calls in sick. For a dental clinic in Montreal, switching to Answrr led to a 41% increase in bookings by capturing after-hours leads.
How long does it take to set up Answrr compared to hiring and training a new receptionist?
Answrr’s AI onboarding assistant configures your system in under 10 minutes—no IT skills needed. In contrast, hiring and training a human receptionist can take weeks and involve significant upfront costs.

Reimagine Your Front Desk: Smarter, Cheaper, Always On

The true cost of a human receptionist in Canada goes far beyond the hourly wage—factoring in benefits, payroll taxes, and overhead pushes the annual expense to $50,000–$75,000, depending on region and industry. With wages averaging $21.41–$27.00/hour and rising, businesses face growing pressure to balance quality service with sustainable costs. Add in limited availability, absenteeism, and the risk of missed calls—62% of small business calls go unanswered—and the financial and operational toll becomes clear. Enter Answrr: an AI receptionist that delivers 24/7 availability, professional call handling, and seamless integration with triple calendars—without the overhead. Powered by natural-sounding Rime Arcana and MistV2 voices and equipped with long-term semantic memory, Answrr ensures consistent, human-like interactions at a fraction of the cost. For businesses seeking to reduce labor expenses while maintaining reliability and responsiveness, Answrr offers a proven path to cost savings without sacrificing service quality. Take the next step: explore how AI can transform your front desk—effortlessly, affordably, and always on.

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